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6QUALITY SYSTEM OF EDUCATION AT HIGHER EDUCATIONAL INSTITUTIONS
Abstract. In the modern period in Russian Federation is actively carried out the modernization and reform of the education system. One of the main problems with this is to improve the quality of education on the basis of preserving its fundamental nature and in line with current future needs of the individual, society and the state. Quality education in modern conditions is one of the most important characteristics that define competitiveness as individual institutions and national education systems as a whole. Only a systematic approach to ensuring the quality of training will allow reaching the level of educational services, which requires the international community. The article discusses the factors affecting the quality of education; conditions and stages of implementation of the quality system at higher educational institutions. We also discuss the relevance of the development and implementation in higher education quality management system of education that promotes the formation of a sustainable mechanism for the university's ongoing commitment to improving its operations.
Keywords: higher educational institution, education reform, quality system of education, management.
EVGENIYA MARKOVA
MD, PhD, Professor, Novosibirsk State Pedagogical University, Novosibirsk evgeniya_markova@mail. ru
YURI MARKOV
Associate Professor, Novosibirsk State Technical University, Novosibirsk yuri_markov@mail. ru
Introduction
It is known that the economy and the level of education of society are interdependent. In accordance with the concept of long-term socio-economic development of the Russian Federation for the period up to 2020 strategic goal is to achieve a level of economic and social development that is consistent with Russia's status as a leading world power of the XXI century, is at the forefront of global economic competition and reliably ensuring national security and implementation constitutional rights of citizens. In today's world, education is becoming one of the most important factor in ensuring economic growth, social stability and the development of civil society institutions. In the modern period in the Russian Federation is actively carried out the modernization and reform of the education system. In accordance with the federal target program for the development of education for 2011 - 2015 strategic goal of the state policy in the field of education is to increase access to quality education that meets the requirements of innovative economic development needs of modern society and each citizen. One of the main objectives is to improve the quality of education on the basis of its fundamental nature conservation and compliance relevant future needs of the individual, society and state properties [4]. Content of the study.
Quality education in modern conditions is one of the most important characteristics that define competitiveness as individual institutions and national education systems as a whole. The main purpose of constructing a system of quality education in the university - ensuring its high competitiveness in the domestic and foreign markets educational services due to the high quality of the educational process in the training, a high level of professional knowledge and skills, concept of citizenship and high moral qualities.
The quality system of the university is a collection of organizational structure, responsibilities, procedures, processes and resources needed to implement quality management.
Quality system standard - organizational guidance document that establishes uniform rules documented procedures for all activities of the university and the monitoring of their implementation, in order to ensure the functioning of the quality system and verify compliance with international quality management system ISO 9000 : 2000 (the Russian equivalent - Standard Series GOST R ISO 9000:2000).
ISSUE 4, 2014
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The concept of quality is one of the most fundamental and determines the policy of the university management. Only a systematic approach to ensuring the quality of training will allow reaching the level of educational services, which requires the international community.
In any university are the following factors affecting the quality of education:
• quality of the content of education, i.e. the quality of the state educational standards of higher
education and the quality of specific educational programs, based on these data;
• quality of the applicants and students;
• positive motivation of trainees;
• quality of methodological and logistical support of the educational process;
• professional level of faculty and support staff;
• positive staff motivation;
• quality of technology training, testing and validation of knowledge and skills students;
• quality of general university management.
To implement a quality system of education requires a clear understanding of the internal and external environment. Allocation of internal and external environment of educational institutions and their ongoing analysis - is the cornerstone of strategic management in education. The internal environment include: the quantity and composition of specialties; forms of training; traditions and values; strengths and weaknesses (both academic, and logistical, and financial); competence, personality traits and management priorities; quality of the faculty; availability and completeness of information resources, etc.
Research activity is seen as an important strategic direction of improving the quality of training. In the external environment key factors include: socio-demographic characteristics of the region; trends in its economic, scientific and technological development (including related threats and opportunities); understanding of the market and its trends; competitive situation; political and legal factors, etc.
Realization of the quality system carried out in stages.
The first stage involves the creation within the university education quality assurance mechanism based on complex criteria evaluation of the university. The qualitative characteristics of the university fixed in ratings, which are compiled by state and non-governmental organizations. Ratings taken hold as certain professions, occupations, and directions. While studying at the university quality control of the educational process is carried out at the level of administration, deans, chairs, student groups and at the level of college graduates. Quality training is assessed by final state certification; analysis reports a final state attestation a commission chairman, which allows concluding that the level of training requirements of state educational standards of higher education. In steps postgraduate and further education important form of quality control is a periodic certification of specialists.
The second stage involves the execution of works to improve the quality of education and the implementation of measures for its certification. Schematically this may be represented as follows:
Analysis of the high school external environment
4
Fulfillment of the requirements of the external environment to the results of the training of
professionals in different fields
4
Analysis of the accreditation and certification of high school and certification of individual
specialties
4
Forecast changes in the social order the university to reflect the changes of the external
environment
4
Problem-oriented analysis of the effectiveness of the current management system ^ high school
design concept development of the university
4
Determination of the mechanisms of transition to a new state institutions
4
Concretization of action plans for the transition to a new state university
4
Expert evaluation and approval of plans and programs based on the strategy adopted.
MODERN EUROPEAN RESEARCHES
Start this work should be to identify high schools with similar destinations, specialty training, and who have achieved the best results in them; identification and evaluation of fracture studied high school and university leader; development of measures to eliminate this gap; monitoring and evaluation of results.
The next step is to analyze the individual processes of the university, their detail and visual performance. Among them: the design of individual educational training programs; development of training plans and work programs; methodological training, information and technical support of the educational process; implementation of the educational process: control of knowledge and conduct of qualified testing; job placement, training and adaptation of young professionals; Post-graduate education and training with the appointment of the responsible authority and the determination of staff at every level.
The most important step in creating a quality system in high school is to create an integrated database, which will be a source of reliable information of administration, managers and specialists of the university services, and enable management to ensure that all technical, administrative procedures, take into account the needs and expectations of the consumer. Building an integrated database provides control of modern sectoral document circulation, storage of primary documentation and documentation supplied from external organizations, improvement of software subsystems of the educational process (electronic deanery), the creation of the corporate data network. Creation of a database - a complicated, laborious and time-consuming task, that requires the participation of highly qualified professionals, with high responsibility of specific individuals units for correct information, the question of unauthorized access to information resources, and others.
The most important element of the quality of education is the quality management of education [1]. Currently, the issue of development and implementation in higher education quality management system (QMS) is relevant. The right choice of model QMS provides the university itself due to the fact that the certification for compliance with any requirements is voluntary. Developing the idea of the development and implementation of the QMS of the university, you need to skillfully combine the standards and principles of quality management, implemented in the world, including in Russia and Europe. The European approach is entirely built on the principles associated with satisfaction with the quality of services provided. Increased competition, the development of market principles in education, Russia's entry into the European educational space and more further exacerbate the relevance of learning and customer satisfaction. Orientation to consumers when forming quality of educational services not only allows diagnosis of the educational process, but also to develop step by step effective mechanism management. One system of voluntary certification of quality management system standards of the university are EFQM (European Foundation of Quality Management). They are built as a multi-tiered system, which is based on the principle of continuous improvement of quality through a program of systematic transformations [2, 3].
Conclusion
Thus, the introduction to the practice of European university standards of quality management education will enable the university to study at regular intervals the views of consumers, partners and staff to identify strengths and weaknesses of its activities, the development zone backup, perform a comparative analysis of the results of quality evaluation criteria that will be contribute to a sustainable mechanism for the university's ongoing commitment to improve its performance.
REFERENCES
1. Gavrilov A.L., Isaev V.A., Kaplunovich T.A. "Strategic management and other university". / M., A new textbook, 2004.- 400 p.
2. Maslov D., Mazaletskaya A. K. "Steed Model improving EFQM" // Higher Education in Russia, 2005. - № 9:.- P .48-55.
3. Naumova O. N. "The EFQM Excellence Model in the quality management system of the university" // Economics. 2009. - № 9.- P. 389-392.
4 "The Federal target program of education for 2011 - 2015". Russian Federation Government Resolution of 7 February 2011, №. 61.
