ОСОБЕННОСТИ И ОЦЕНКА ЭФФЕКТИВНОСТИ ОБУЧЕНИЯ И ПОВЫШЕНИЯ КВАЛИФИКАЦИИ В ОРГАНИЗАЦИЯХ, ДЕЙСТВУЮЩИХ В СФЕРЕ ИКТ В АРМЕНИИ

Григорян Эмиль

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JEL: D83, M53

DOI: 10.52174/1829-0280_2021_4_155

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1 Shyshkina M., Bykov V., Innovative models of education and training of skilled personnel for high tech industries in Ukraine. 2013, p. 19,

https://pdfs.semanticscholar.org/73e7/c663044ce27b57298 87613bdffe723b39207.pdf?_ga=2.1145 14062.845733292.1633446589-1065659948.1593272320

2 Enterprise Incubator Foundation. Armenian Information Technology Sector: Industry Growth Model, 2007, p. 4, 25, www.eif.am/arm/researches/armenian-it-industry-growth-model/

3 Sb u Appleby S., Nerd Nation: the people factor behind Armenia's tech prowess, 2018, https://tbilinomics.com/index.php/en/creative-economy-en/564-nerd-nation-the-people-factor-behind-armenias-tech-prowess

4 Sb u World Bank. Realizing Armenia's high -tech potential, 2020, t2 32, https://openknowledge.worldbank.org/bitstream/handle/10986/33027/Realizing-Armenias-High-Tech- Potential. pdf?seq uence=8&isAllowed =y

5 Sb u <wdw2^wphwj|ih pwhl|. S<S hdwgnLpjwh qhwhwmmdD OwjwumwhnLd, 2014, t2 59, https://documents1.worldbank.org/curated/en/975291468214794554/pdf/898140ARMENIAN0essm ent0in0Armenian.pdf

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6 Sikyr M., Best practices in human resource management: the source of excellent performance and sustained competitiveness. Central European Business review, 2, 43-48, 2013, p. 47-48, https://pdfs.semanticscholar.org/7374/ef9e8c6fe99b5128ffc3e06a924ab13c1940.pdf?_ga=2.21034 5237.1899204779.1632318925-1570694471.1606850061

7 Makó C., Training and competence development in the sme sector: the Hungarian case. Journal of East European Management Studies, 10(2), 156-185, 2005, p. 162, https://www.nomos-elibrary.de/10.5771/0949-6181-2005-2-155/training-and-competence-development-in-the-sme-sector-the-hungarian-case-volume-10-2005-issue-2

8 Koster F., Innovative HRM. A review of the literature. Journal of technology management & innovation, 2019, p. 101, https://www.scielo.cl/pdf/jotmi/v14n2/0718-2724-jotmi-14-02-97.pdf

9 Sb u Armstrong M., A Handbook of human resource management practice. 10th Edition, Kogan Page Publishing, London, 2006, tg 608,

https://www.academia.edu/11376756/Handbook_of_Human_Resource_Management_Practice_10th

10 Sb' u bnyb mb^p, tg 617-618:

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11 Sb u Srimannarayana M., Measuring training & development. Indian Journal of Industrial Relations, 47(1), 117-125, 2011, t2 122, http://www.jstor.org/stable/23070559

12 Sb u hnLjh mb^Q, t2 121:

13 Finnie R.E., Mueller R.R., Sweetman R.R.,(2018). Information and communication technology talent: The skills we need-framing the issues. Canadian Public Policy, 44, Siii - Six, 2018, p. Sviii, https://www.jstor.org/stable/90026540

14 Sb u Turner M.A., The Alacrity program: Identifying, training, and growing the talent required to build profitable new information and communication technology companies in Canada and internationally. Canadian Public Policy, 44, S159 - S166, 2018, p. S165, https://www.jstor.org/stable/90026552

15 Sb u Sikyr M., h2^. m2^.:

16 Sb u Shyshkina M., Bykov V., h2^. m2^., t2 20:

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17 Sb u Zukerfeld M., (2014). Revisiting the mismatch between formal education in computer science and the software and information services sector: the case of Argentina. Prometheus, 32, 181 -201, 2014, t2 196, https://www.jstor.org/stable/10.1080/08109028.2014.957912

18 Sb u Walker V., Bowkett V.G., Duchaine V.G., All companies are technology companies: preparing Canadians with the skills for a digital future. Canadian Public Policy, 44, S153 - S158, 2018, t"2 S155-S156, https://www.jstor.org/stable/90026551?seq=1#metadata_info_tab_contents

19 Sb'u Makó C., ^2^., t2 158-159:

20 Sb u bnLjb rnbqji, t2 175:

21 Sb u bnLjb rnbqji:

22 Sb u Kostoglou V., Paparrizos K., Zafiropoulos K., Investigating human resource management policies of the ICT labour market. Operational Research, 4, 57-72, 2004, t2 59, 71, https://people.iee.ihu.gr/~vkostogl/files/Publications/dimosieuseis3.pdf

23 Sb u Jorgensen F., Becker K., Matthews J., The HRM practices of innovative knowledge-intensive firms. Int. J. Techno. Manag, 56, 123-137, 2011, t2 132,

https://www.researchgate.net/publication/264821078_The_HRM_practices_of_innovative_knowledg e-intensive_firms

24 Sb'u Mas M., Robledo J., Pérez J., ICT sector definition. Transition from NACE Rev. 1.1 to NACE Rev. 2: A Methodological Note, 2012, t2 9, https://publications.jrc.ec.europa.eu/repository/handle/JRC77364

25 Sb u Enterprise incubator foundation. Guide to Armenian information technology companies, https://itguide.eif.am/#top

26 Sb u Union of Advanced Technology Enterprises. Members Directory, https ://www. uate.org/en/members-di rectory

27 Sb u IT is Armenia. Meet the Companies, http://itis.am/companies

28 Sb'u https://docs.google.com/forms/d/e/1FAIpQLSc1xOUsbafj7UrY8pzi2bzx842CtSrhMXKnm5X8 EKq BXxerYg/viewform

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<mgnpTh4 hpm^mtmg^bL t ^nnbumghnt-nbqpbuhnt ^bpLnLÖnLpjnLt, ht-^p pnLjL t m^bL qtmhmmbL tbpmn^mö gnLgmth2^bphg jnLpmfmt^jnLph' nLunLg-

Jmt U ^bpm^mmpmumJmt mpTjnLtfnLJ SS Jmutmqbmtbph m2[mmmtfh mpmmTpnn.m^mtnLpjmt m6h 4pm nLtbgmö mqTbgnLpjnLtp: MmqJ^mö t^n-tnJbmph^ JnT-bLP qtmhmm^bL t ^nfpmqnLjt fmnm^muhtbph brçwtm^n^:

4bpinLÖnLpjnLb: S<S nLnpmh 29 ^mqJm^bp^nLpjnLttbpnLJ m2[mmm^hgtb-ph ^mqJh U ^mnnLg^möfh ^.bpLnLÖnLpjnLtt hpm^mtmg^bL t pum mmphfmjht bpbf [Jph1 JhtyU 24 mmpb^mt, 25-44 mmpb^mt, 45 U m^h pmpöp mmphfh: S^jmL^bpt mnm^bL mJ^n^ mbufn^ tbp^mjmg^mö bt qöm^mm^bp 1-nLJ:

29 Sb u Tangen S., Understanding the concept of productivity. In Proceedings of the 7th Asia-Pacific Industrial Engineering and Management Systems Conference, Taipei, December 2002, tg 18-20, https://d1wqtxts1 xzle7.cloudfront.net/55365985/Understanding_The_Concept_of_Productivity1-with-cover-page-v2.pdf?Expires=1636518948&Signature=GXgX5y4-OWG4gQQ77Spi3vGJ28i3 Bo4yhQoBsG4GWFPEhTsYFsJk5bw~D5DDAVCUVgTX6C5Vk7FIzEfm2QJdJ3AzjFgCbdeAoI42ev2MTg EVrq8AaPWQrG0z09ECGrz7ay2QRlz00Dvl8f8r5Je1GnxHE00ywE2~7hmYi7KDgVLjG2emZhuUCyb iuyv66n8HtQwuudQg5~ye4g5nQaUja2omr-RDmb58N32wTjvieNIP0NTTHn9uIAo1NvY39~YZXCy-EDm5i578oP0z5FCTDPlf90rVx3LkEL9hnkdY9L0dhsxcZtfnt9Yx-Y6pQaU0-a6IDY8EDR0nb5qnUSECew_&Key-Pair-Id=APKAJL0HF5GGSLRBV4ZA

ОДшщшт^Ьр 1. Cus ipiupfifiujfih ¡vdpbpfi SS líiuuhiuqbiphbpfi U

ipbuiu^iupiup l/2hn[ iu2faiuipnqhbpfi [hq.hiuhmp /a-tfnid30 (%)

Яôшщшm^Ьp 1-nLd ^p^m^g^ô mЦJШLhЬphg t ^nhmd, np

h^^u Qhrç^hnLp ш2^шmш^hghЬph, ШJhщЬu tL SS dшuhшqЬmhЬph тЬ-uш^шpшp Qus mшphfШJhh ^dpЬph nL^h qpЬpЬ hnLjh mЬu£Q: S<S

nLnpmh ^шqdш^ЬpщnLpJnLhhЬpnLd qЬpш^2^nLJ Ь^ 25-44 mшpЬ^шh Ш2^ш-тш^!^1 62.9%, npnhg hш2nprç.nLd t dh^U 24 mшpЬ^шh ш2^шmш^hg-^ph [unLÜpQ^ 32%: U"ht^U 24 mшpЬ^шh SS dшuhшqЬmhЬph ph^Q ^qdrnd t ш2^шmш^hghЬph QÙrç^hnLp p^h 23.6%-q: 25-44 mшpЬ^шh SS dшuhш-qЬmhЬpQ ^qdmd Ь^ hЬmшqnmnLpJnLhnLd hЬpшn4шö ^q^^p^m^^L^-^pmd ш2^шmш^hghЬph Qhrç.hшhnLp p^h 46.2%-q: 45 U pшpöp mшphfh Ш2-^шmш^hghЬpQ U SS dшuhшqЬmhЬpQ ^p^m^gbrnd Ь^ ^шqdш^ЬpщnL-PJnLhhЬph ш2^шmш^hghЬph шdЬhшфn£p ^dpЬpQ, hшdшщшmшu^ш^ш-pшp, 5.1% U 3.2%:

^p^ t ^2ЬL ^U, np, qus mшphfШjhh ^dpЬph, SS dшuhшqЬmhЬph mЬuш^шpшp ^2hnQ hшdЬdшmшpшp фп^ t 45 U pшpöp mшphfh ш2^ш-mn^^ph 2P2шhnLd, 63%, hu^ djnLu 2 ^dpЬpnLd ^qdmd t dnm 73%: Ъ2Ь^р, np pnLnp ^шqdш^ЬpщnLpJnLhhЬpnLd mшphfШJhh pnLnp ^dpЬpnLd SS dшuhш-qЬmhЬph QÙrç^hnLp ph^Q Ш2^шmш^hghЬph QÙrç^hnLp p^h 73.1 %-Ъ t31:

nLunLgdшh U 4Ьpшцшmpшumdшh rç.шuQhpшghЬph npш^h 4ЬpшpЬpJШL mp^ô dшuhшqhmш^шh qhшhшmш^шhhЬph шdфnф ^p^n^ ^p^^g-^шб Ь^ qöшщшm^Ьp 2-nLd:

30 ЧшqdфL t Н^ф^шЬф l|nrçdhg hшpgdшb шp^JnLbßnLd umшgфшô rn^^L^ph фш:

31 Cus [пЬф^шЬф hш2фшpl|bЬph:

"bnnununn^3nhb ьц 4Pßf^ra-3nKb 163

ОДшщшт^Ьр 2. Пштд^шЬ U ilbpiuiyiuspiuuipdiuh i}iuu[bp-iugbhpfi npiutyh [us líiuuhiuqfisiutyiuh qhiuhiuipdiuh32 (dfiiutfnp)

Umшg4шö шp^.JnL^f^ЬpQ ^^jnLd Ь^, np S<S nLnpmh lшqdшlЬpщnL-PJnLhhЬph 6^2nT. dЬöшdшu^nLpJnL^nLd (90%), Qum ^П-Ч dшuhшqЬmhЬph, nLunLgdш^ U 4Ьpшцшmpшumdш^ rç.шuQhpшghЬph npшlQ pшpöp U шdЬhш-pшpöp dш^шp^ш^^ЬpnLd t (hшdшщшmшu^шhшpшp, «4» U «5» dhш4np): ^шuhшqЬmhЬph dhшgшö 10%-q nLunLgdшh U 4Ьpшщшmpшumdшh rçwuQÙ-pшghЬph npш^Q q^шhшmЬL t dh2h^ dш^шprç.ш^nLd: <шpgdшh dЬ2 hЬpшn-^шб Ь^ Ь^Ь ^шЦ gшöp U 2шm gшöp dш^шp^ш^Q phnLpшqpn^ qhшhш-mш^шhhЬpQ (hшdшщшmшu^шhшpшp, «2» U «1» dhш4np), npnhp UШ^ШJ^ ^Ь^ n^ dh ^шqdш^ЬpцnLpJШ^ Inrçdhg:

nLunLgdш^ U 4Ьpшщшmpшumdшh rç.шuQhpшghЬph lшqdшlЬpщdшh ЬrçшhшlhЬph 4ЬpшpЬpJШL m4JШL^ЬpQ ^p^^g^mô Ь^ qöшцшm^Ьp 3-nLd:

■ iI|iujj)i l^qiítiiLjbpiijnLpjtuti ^nqtifng ljuuciluiljljpiqiJnq гцлирЬршдМр

■ hfiiftjtitLjiutjruií ш p m ш L| lu qdw L[bpu}tü L|luü рширЬршдЬЬр

■ íífiujjtj гциирЬршдШр

ОДшщшт^Ьр 3. Пштд^шЬ U ilbpiuiyiuspiuuipdiuh fipiu^iuhiugdiuh

bqiuhiu^hbpp S<S n¿npsh lliuqdiutybpiqmpjmhhbpmrf33

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32 ЧшqdфL t Н^ф^шЦп Inqdhg hi^pgdi^b i^prçjnLbpnLd umi^g^ô m^i^^pf! hfidi^b фш:

33 ЧшqdфL t (пЬфЬшЦп Inqdhg hi^pgdi^b i^pqjnLbpnLd umi^g^ô m^i^^pf! hfidi^b фш:

S^jmihbpp ^mjmJ bh, np ^mqJm^bp^nLpjrnhhbph qbpm^nnq JmunLJ ^mJ 65%-rnJ m2^mmm^hghbph nLunLgJmh L ^bpm^mmpmumJmh qnpôph-pmgnLJ qbpm^nnLJ t hbp^mqJm^bp^m^mh pmqm^ph^p, hu^ 35%-mJ' mp-mm^mqJm^bp^m^mh pmqm^ph^p: Chrç. nprnJ, ^mqJm^bp^nLpjrnhhbph Jb-ômJmuhnLpjnLhnLJ (55%) nLunLgnLJh nL ^bpm^mmpmumnLJh hpm^mhmg^nLJ bh hhJhm^mhmJ ^mqJm^bp^nLpjmh 2p2mhm^hbpmJ hpm^mhmg^nq rç.mu-phpmghbph J^gngn^: <mm^mh2m^mh t ^mL mjh ^mump, np rç.hmmp^nq pn|np ^mqJm^bp^nLpjmhhbph URM Jmuhmqbmhbphg npLt Jb^h ^nqJhg rçmuphpmghbph ^bpmpbpjm[ ^h «qnjnLpjnLh ^rnhbh» mmppbpm^p,

mjuhhfh' ^mqJm^bp^nLpjnLhhbpmJ mnmgmgbL t mju ^mJ mjh ^bp^ nLunLgJmh L ^bpm^mmpmumJmh qnpôphpmgh ^mqJm^bp^Jmh mhhpmd^mnL-pjnLh: L2^mô hmhqmJmhfp ^mpnq t pmgmmp^bi 2018 p. «9bnhmp^nL-pjnLhhbph h^nLpwmnp hhJhmrçpmJh» hpm^mhmgpmô hbmmqnmnLpjmh 2p2mhm^hbpmJ Jmmhmh24mô ^mumn^, mjh t' SS Jmuhmqbmhbph ^mm-pmumJmh hmpgnLJ pnLhbph rç.mum4mhrç.Jmh Jbpn^hbph hbm ^m^mô mn-^m bh [nLp2 ^h^hphbp: Rpm Jmuhh t ^mjrnJ <mjmummhh pnLhbph 2p2w-hm^mpmhbph L qnpômmnLhbph ^nqJhg SS Jmuhmqbmhbphh hbp^mjmg^nq hJmnLpjnLhhbph mhhm Jm^mmmu^mhnLpjnLhp: UjhnLhmhrç.bpÔ, mhqmJ mju ^mpmqmjmJ S<S n|npmh ^mqJm^bp^nLpjmhhbph ^nqJhg hpm^mhmg^nLJ t 2p2mhm^mpmhbph ipmgnLgh^ m2^mmmhpmjhh ^bpm^mmpmumnLJ' h^m-mh nLhbhm|n^ hmL mb^hh^m^mh Jmuhmqbmhbph ^mhmhgmp^h' mnmgmp-^p qbpmqmhgbLp34:

Cum ummg^mô m^jmi^bph' nLunLgJmh L ^bpm^mmpmumJmh mprçjnLh-fnLJ SS Jmuhmqbmhbph m2^mmmhfh mpmmrç.pnqm^mhnLpjmh m6p ^mq-Jm^bp^nLpjnLhhbph qbpm^h^ JbômJmuhnLpjnLhnLJ (24 S<S ^mqJm^bp^nL-pj n Lh n l J ^mJ ^mqJm^bp^nLpjmhhbph Jnm 83%-nLJ) ^mqJb[ t m^bih fmh 20%:

^nrçb^ qbwhwmnLd S<S n|npmh ^mqJm^bp^nLpjnLhhbpmJ m2^mmm^hg-hbph nLunLgJmhh mnh^nq hmpgbph nLunLJhmuhpnLpjmh 2p2mhm^hbpmJ hpm^mhmg^bL t hmL t^nhnJbmph^ ^bpinLÔnLpjnLh, nph h^mmm^h tp pm-gmhmjmb[ nLunLgJmh L ^bpm^mmpmum Jmh mprçjnLhpnLJ m^mhn^mô SS Jmuhmqbmhbph m2^mmmhfh mpmm^pnqm^mhnLpjmh m6h (UUnLu.) ^m^-^mônLpjnLhp ^mqJm^bp^nLpjnLhhbpnLJ SS Jmuhmqbmhbph mbum^mpmp (SMSS Jmuh), pum URM Jmuhmqbmhbph' hpm^mhmg^mô nLunLgJmh L ^bpm^mmpmumJmh rçmuphpmghbph npm^hg (CnLu), hh^bu hmL nLunLgJmh L ^bpm^mmpmumJmh hpm^mhmgJmh bqmhm^hg (bnLu): Rp^bu ^n^n^m^mh hbp^mjmg^mô gnLgmhh2p, hh^bu hmL ^mqJm^bp^nLpjrnh-hbpnLJ SS Jmuhmqbmhbph mbum^mpmp gnLgmhh2p mpmmgn^bL bh |nqwpfipdi|wô i|ji6wl|ni.d (hwdwu^wmwuJlJwllwpwp, EiZÎ,.^ li Rpiu-

^m^mh JjnLu gnLgmhh2hbph qôn^ hbpJnLÔ^bL bh Jh fmhh ^bqô ^n^n^m-^mhhbp: Uju^hun^' 2 ^bqô ^n^n^m^mhhbphg Jb^h ^b^fnLJ i-p^ ^mqJm-Ijbp^nLpjnLhnLJ URM Jmuhmqbmhbph ^nqJhg nLunLgJmh L ^bpm^mmpmum-

34 Sb u Enterprise Incubator Foundation. (2018). Armenian ICT Sector, t2 26-27, Retrieved from http://www.eif.am/eng/researches/report-on-thestate-of-the-industry

"bnnununr^^nM. bo. Mnraf^ra-3nKb 165

Jmh ^muphpmghbphh mp^mô «5» qhmhmmm^mhh ^.b^prnJ m^jm[ ^n^n-^m^mhhbphg phrçmhmJ t «1» mpdbpp, hu^ hm^mnm^ ^.b^pbpmJ' «0» (¿4,^5): ^wgnprj. L|tjr[0 ijinijinfuujl|ujlifi r|.tjuj£>nLd «1» wpdtjpp hujdwiqwiniuu-JuiutinLii t i-PT- L|luqJluLjtipll|nL|3jnlIjnlJ linLjli gnLgwtifi2h «4» wpdtigfiti (^-^4): S<S n[npmh ^mqJm^bp^nLpjnLhhbph ^nrçJhg nLunLgJmh L ^bpm^mmpmum-Jmh bqmhm^hbph qôn^ hbpJnLÔ^b bh 3 ^bqô ^n^n^m^mhhbp: Rpmhghg mnmghhh ^b^fnLJ i-prç. ^mqJm^bp^nLpjnLhmJ m2^mmm^hghbph nLunLgJmh' Jhmjh ^mqJm^bp^nLpjnLhhbph ^nrçJhg ^muphpmghbph ^mqJm^bp^Jmh ^.b^pmJ ^n^n^m^mhh phrçmhmJ t «1» mpdbpp, hm^mnm^ ^.b^pbpmJ' «0» ( ^Lu-Itlimjii liniq.): ^tugnpr} L|tjr[0 ljinijinfuujl|ujllll Qtlr(.nLtlnLJ t «1» LUpdtjgp LUjtl ^.b^pmJ, bpb i-prç. S<S ^mqJm^bp^nLpjnLhhbpnLJ rçmuphpmghbpp hhJhm-^mhmJ hpm^mhmg^nLJ bh ^mqJm^bp^nLpjmhhbph ^nrçJhg. JjnLu rçb^pb-pnLlï Qtl r|.n Ltl n L J t «0» LUpcHjgQ ( E^mh^.ijTuq.) : Ltjp JnLÔl|LUÔ l|tîp2flll l|tïr[Ô ijinijin-^m^mhh phrçmhmJ t «1» mpdbpp Jhmjh mjh ^.b^pmJ, bpb m2^mmm^hg-hbph nLunLgnLJp L ^bpm^mmpmumnLJp S<S n|npmh i-prç. ^mqJm^bp^nL-pjnLhnLJ hpm^mhmg^nLJ bh hhJhm^mhmJ mpmm^mqJm^bp^m^mh rçmuph-pmghbpnLJ. Jhmgmô ^.b^pbpmJ ^n^n^m^mhh phrçnhnLJ t «0» mpdbpp

( "nLniluTa

Uju^hun^' Jnrç.b|nLJ hbpJnLÔ^mô 6 ^n^n^m^mhhbphg 5-p ^bqô bh: ^n-^n^m^mhhbph JhgL ^m^bph pmgmhmjmJmh h^mmm^n^ hpm^mhmg^bi t ^nnbymghnh ^bpinLÔnLpjmh, nph mprçjnLhphbpp hbp^mjmg^mô bh mrçjnLum^ 1-nLJ:

Cum mrçjmum^ 1-h m^jm[hbph' mh^m^ L ^n^n^m^mhhbph

JhgL ^m^bpp hhJhm^mhnLJ pnLj[ bh35:

UqjnLuw^ 1

imnbyugfinb ¡¿bpiniinipjub up^jmbfbbpp36

M^BClM^BBBMBIMWIHBIWSIfflWlHI

UU'nLU.

S^SS' dwub.

n nLU.5

UU'„u IS^SS'*

1

0.12 -0.23 0.59 0.29 -0.24 0.26

1

0.07 -0.13 -0.06 0.16 -0.15

1

-0.80 1

-0.15 0.18 1

0.24 -0.37 -0.33

-0.34 0.43 -0.20

1

-0.77

hh^bu h2bghhf, Jnrç.b|nLJ ^n^n^m^mhp hbp^mjmg^b t |nqm-

phpJ^mô ^h^m^nLJ. ^mmmp^bL t hmJm^mmmu^mh h2mhm^mJ (LnUU^ = Ull^,): ULprynLti^nllî' q.liujhujmi|tj[ t htjmUjuj[ hujmnLl|UjgJujJp LÎn H-tî|_QX

UIC.i = ft + ft X ;■ + ft X L+ ft X Urn.;i+ ft

X ^uuuf^b tutrç.L "I" ft X twnJ^fc.^n^.i "I" ft X t^iiiJddimi + f .

jTII TI Tijafli Twpin i

35 Sb u Schober P., Boer C., Schwarte L.A., Correlation Coefficients: Appropriate Use and Interpretation. Anesthesia & Analgesia, 126, 1763-1768, 2018, t2 1765, https://journals.lww.com/anesthesia-

analgesia/Fulltext/2018/05000/Correlation_Coefficients_Appropriate_Use_and.50.aspx

36 MmqJb[ t hb^hhm^p:

nprnb^

UU^i-b i-рт ^Julbp^m^mbrnJ nLumgJub U ^Ьршщштршит^Ь lupTjnLbpnLJ SS Juubuqbrnbbph ш2[шшшЬ^ шртш^рп^ш^ш-bnLpjub шбЬ t [п^шр^р^^шб

q' i-рт luqJulbp^nLpjnLbnLJ SS Juubuqbrnbbph тЬиш-1шршр l2hnQ LnqwphpJ^wö ^höulmJ, ilLu.^-Q1 i-рт ^q^^p^m^^^' Jшubшqhmшlшb qbшhшmJшbQ hu-^шщштши^шЬ nLumgJub U 4bpшщшmpшumJшb npulh шJbbш-ршрЙр upT-J^bu^s^^^ Jp [и JpnL J («5» Jhш4np) QbTqpl^wönL-pjmbQ pbnLpuqpn^ lbqö фnфnUшlшbQ, ilLu.^-Q1 i-рт ^шqJш^bpцnLрJшb, Jшubшqhmшlшb qbшhшmJшbQ hu-Jшщшmшu^шb nLunLgJшb U 4bpшщшmpшumJшb прш^ ршрЙр upT-J^bu^s^^^ Jp [иJpnLJ («4» J^s^np) Qb^qp^^mönLpjnLbQ pbnLpmqpn^ lbqö фnфnUшlшbQ,

i-pT lшqJшlbpщnLрjшb, nLunLgJшb U 4bpшщшmpшum-Jшb T-wuQbpugbbpQ JhшJb lшqJшlbpщnLрjшb 2p2wbwlbbpmJ hpulubugb^nL [JpmJ QbTqpl^wönLpjrnbQ pbnLpuqpn^ lbqö фп-фnUш^шbQ,

q' i-pT ^шqJш^bpцnLрjшb, nLunLgJшb U 4bpшщшmpшum-Jшb T-wuQbpugbbpQ hhJbulubnLJ lшqJшlbpщnLрjшb 2р2шьш^-bbpnLJ hpwlubugbbLnL [JpnLJ QbTqpl^wönLpjmbQ pbnLpuqpn^ lbqö фnфnUш^шbQ,

q' i-pT ^шqJш^bpцnLрJшb, nLunLgJшb U 4bpшщшmpшum-Jшb тшuQbршgbbpQ hhJbulubnLJ шpmшlшqJшlbpщшlшb 2p2wbulbbpmJ hpwlubugbbLnL [JpnLJ QbTqpl^wönLpjmbQ pbnL-puqpn^ lbqö фnфnUш^шbQ, ßP, ßi, pj, ßg, p4, p5, ß6-p' Jnr).b[fi lubhiujm iqiupiudhinphpp, e/-Q' JnTbLh щшшшнш^шь u[ulq, i-b' i-рт S<S ^mqJm^bp^nLpjmb hbn-bpuQ: 4bpnb2jm[ JnTbLh qbmhmmmJb hpwlubug^bL t фnfpшqnLJb ршпш^т-uhbbph ь^шьш^п^,37 hul qbmhmrn^mö JnTbb nLbh hbmUjmL rnbupQ.

= + X x J^ * liu.ii+x ^23

L2bbf, np 62qpm^ö luJ m^T^wö TbsbpJhbmghmjh qnpöulhgQ Jns t 1-hb (0.69)38: q-npörnl|hgbbpQ b2шbш^шLh bb, U JnTbLb Qb^-hubrnp Ь2ш-bu^uLh t:

37 Sb'u Исмагилов И.И., Кадочкникова Е.И., Многофакторная регрессия в среде Gretl: учебно-методическое пособие для студентов, обучающихся по направлению 38.04.01 "Экономика" Казань: Казан. ун-т, 2016, t2 26:

38 Sb u Магнус Я.Р., Катышев П.К., Пересецкий А.А., Эконометрика /Начальный курс: учеб. — 6-е изд., перераб. и доп., М., Дело, 2004, t2 52:

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ЭМИЛЬ ГРИГОРЯН

Аспирант кафедры делового (бизнес) администрирования АГЭУ, научный сотрудник научно-учебной лаборатории «Инновационно-институциональные исследования» АГЭУ

Особенности и оценка эффективности обучения и повышения квалификации в организациях, действующих в сфере ИКТ в Армении.- Одним из важнейших вызовов в условиях нынешних стремительных технологических изменений является обеспечение организаций, действующих в сфере ИКТ, высококвалифицированными ИТ-специалистами. Учитывая несоответствие спроса и предложения ИТ-специалистов на рынке труда в сфере ИКТ, организации часто предпринимают шаги по организации процесса обучения с использованием собственных ресурсов. В рамках изучения указанной проблемы в статье раскрыты современное состояние и тенденции на основе данных 29 организаций, действующих в сфере ИКТ в Армении. В частности, было выявлено, что в большинстве организаций учебные курсы проводятся в основном или только внутри организации. В результате проведенного эконометрического анализа было установлено, что

производительность труда ИТ-специалистов в результате обучения в большей степени возрастает в организациях, где в той или иной степени присутствует внутренний компонент обучения.

Ключевые слова: ИКТ сектор, управление человеческими ресурсами, обучение и повышение квалификации, производительность труда, ИТ-специалисты, эконометрический анализ. JEL: D83, M53

DOI: 10.52174/1829-0280_2021_4_155 EMIL GRIGORYAN

PhD Student of the Chair of Business Administration of ASUE, Researcher of the Scientific-Educational Laboratory of «Innovation-Institutional Researches» of ASUE

Peculiarities and Evaluation of the Effectiveness of Learning and Training in Armenian ICT Organizations. - One

of the key challenges facing the current rapid technological change is to provide highly qualified IT professionals to ICT organizations. Given the mismatch between the supply and demand of IT professionals in the ICT labor market, organizations often take steps to organize the training process on their own. In the framework of the study of the mentioned problem, in the paper the current picture and trends based on the data of 29 ICT organizations in Armenia were revealed. In particular, in most organizations, the training courses are conducted mainly or only within the organization. As a result of the econometric analysis, it was found out that the increase in the productivity of IT specialists due to training takes place to a greater extent in the organizations where the internal component of training is present to some extent.

Keywords: ICT sector, human resource management, learning and training, labour productivity, IT specialists, econometric analysis. JEL: D83, M53

DOI: 10.52174/1829-0280_2021_4_155

Аннотация научной статьи по экономике и бизнесу, автор научной работы — Григорян Эмиль

Похожие темы научных работ по экономике и бизнесу , автор научной работы — Григорян Эмиль

PECULIARITIES AND EVALUATION OF THE EFFECTIVENESS OF LEARNING AND TRAINING IN ARMENIAN ICT ORGANIZATIONS

Текст научной работы на тему «ОСОБЕННОСТИ И ОЦЕНКА ЭФФЕКТИВНОСТИ ОБУЧЕНИЯ И ПОВЫШЕНИЯ КВАЛИФИКАЦИИ В ОРГАНИЗАЦИЯХ, ДЕЙСТВУЮЩИХ В СФЕРЕ ИКТ В АРМЕНИИ»