Методы автоматизации производственных процессов и систем (на примере АО «Узбекистон почтаси») Текст научной статьи по специальности «СМИ (медиа) и массовые коммуникации»

Жамият ва инновациялар -

Общество и инновации -

Science

through time and space

Society and innovations

Journal home page:

https: //inscience.uz/index.php/socinov/index

Methods for automating production processes and systems

(on the example of the joint stock company Uzbekiston pochtasi)

Xokimbek AXMADBEKOV ! Odil O’RUNQULOV-

Tashkent state technical university named after Islam Karimov

Academy of the Ministry of Internal Affairs of Uzbekistan

ARTICLE INFO

ABSTRACT

Article history:

Received February 2021

Received in revised form

20 February 2021

Accepted 15 March 2021

Available online

15 April 2021

Keywords:

process automation,

automated information

system,

automation of postal

networks.

Ишлаб

чикариш

The article focuses on the development of an automated

system of processing and delivery of postal items by the Uzbek

Post. Proposals and recommendations for the introduction of

self-service automated complexes for the delivery of mail to the

address have also been developed. The author scientifically

substantiated his views on the seissues by analyzing the services

of foreign postal enterprises in resolving various conflicts. The

Republic of Uzbekistan includes postal facilities and postal

routes that are continuously interconnected in the postal service,

receiving, processing and delivery of periodicals. The postal

service employs thousands of correspondents, remittances,

parcels, and newspapers and magazines to millions of

subscribers.

2181-1415/© 2021 in Science LLC.

This is an open access article under the Attribution 4.0 International

(CC BY 4.0) license (https: //creativecommons.org/licenses/by/4.0/deed.ru)

жараёнлари Ba — тизимларини

автоматлаштириш усуллари (“Узбекистон почтаси” АЖ

мисолида)

АННОТАЦИЯ

Калит сузлар:

жараёнларни

автоматлаштириш,

автоматлаштирилган

ахборот тизими,

почта тармокларини

автоматлаштириш.

Макола “Узбекистон почтаси” АЖ почта жунатмаларини

кайта ишлаш ва етказиб беришнинг автоматлаштирилган

тизимини ишлаб чикишга багишланган. Шунингдек, почта

манзилига етказиб бериш буйича автоматлаштирилган Уз-

Узига хизмат курсатиш тизимларини жорий этиш буйича

таклиф ва тавсиялар ишлаб чикилган. Муаллиф чет эл почта

корхоналарининг турли можароларни хал килиш буйича

1 Independent researcher, Tashkent state technical university named after Islam Karimov, Tashkent, Uzbekistan.

2 lecturer-methodologist, Academy of the Ministry of Internal Affairs of Uzbekistan, Tashkent, Uzbekistan.

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Аим Special Issue - 3 (2021) / ISSN 2181-1415

хизматларини тахлил килиб, бу масалалар буйича уз

Карашларини илмий асослаб берган. Узбекистон

Республикаси почта хизмати даврий нашрларни кабул

килиш, кайта ишлаш ва етказиб беришда бир-бирига

доимий уланган почта ва почта йуналишларини Уз ичига

олади. Почта хизмати минглаб мухбирларни иш билан

таъминлайди, миллионлаб абонентларга пул утказмалари,

посилкалар, газета ва журналларни такдим этади.

Методы автоматизации производственных процессов и

систем (на примере АО «Узбекистон почтаси»)

АННОТАЦИЯ

Ключевые слова: Статья посвящена разработке автоматизированной

автоматизация процессов, системы обработки и доставки почтовых отправлений

автоматизированная

АО «Узбекистон почтаси». Также разработаны предложения

информационная система,

автоматизация почтовых и рекомендации по внедрению автоматизированных

сетей. комплексов самообслуживания по доставке почты по

адресу. Автор научно обосновал свои взгляды на эти

вопросы, проанализировав услуги зарубежных почтовых

предприятий по разрешению различных конфликтов.

Республика Узбекистан включает в себя почтовые

отделения и почтовые маршруты, которые постоянно

связаны между собой в почтовой службе, приеме, обработке

и доставке периодических изданий. В почтовой службе

работают тысячи корреспондентов, осуществляются

денежные переводы, посылки, газеты и журналы

миллионам подписчиков.

If we analyze the postal services of developed countries today, their activities are

fully automated. In particular, users have free access to postal services, have the necessary

technological equipment to provide postal services, and their activities are fully

automated. Through the introduction of new information and communication

technologies by the Uzbek Post, jobs will be automated and they will be connected to the

corporate network of the Uzbek Post. This will speed up the service delivery process. This

will improve the quality of services provided to the population. Automated workplaces

should operate not only in urban and district centers, but also in rural post offices. Only

then would the speed and quality of Uzbek postal services increase [1].

In the conditions of the modern information society, when the value of the

transmitted information largely depends on the speed of its transmission, traditional

means of communication, such as mail and telegraph, give way to faster and cheaper

methods of delivering messages - mobile and 1P telephony, e-mail, other similar programs

and applications and faxing. Nevertheless, the traditional postal service, telegraph and

telephone do not give up their conquered positions, keep pace with the times, develop,

offer new services to the population. Changes in the level of communication characterize,

first of all, the development of technical progress, the society itself, the state [2]. Particular

attention is paid to expanding the system of automated services based on today’s

requirements.

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Analytical review of the current state and trends in the automation of processes in

postal systems. It is shown that the analysis of the tasks and ways of improving and

developing the SPS determines the need for the formation of the corresponding

foundations of the theory, methodology and methods for solving problems of analysis,

planning, parametric and structural optimization, synthesis and control of the SPS. It is

noted that the adequacy of the results obtained is determined by the choice of models that

should be based on the real nature of the processes occurring in the SPS. In this regard, it

is necessary to be based on promising ATP and assess their future as the development of

automated mail processing systems [3].

Currently, a number of works are being carried out in the regions to establish

automated services. However, today the Uzbek Post has not developed a single automated

system of services. Therefore, President Shavkat Mirziyoyev held a meeting on October 5,

2020 to reform the national postal system, noting that ensuring the stability of the postal

system through specialization in the delivery of letters, parcels and goods, banking, finance

and public services is an import antissue [4].

Over the past four years, the volume of press distribution by the joint-stock

company “Uzbekistan Pochtasi” has decreased by 3 times, and its share in total press

distribution is 13%. It was stressed at the meeting that officials should develop a press

distribution system to support print publications, and launch an online subscription

service for periodicals. The resolution of the head of state “On measures to radically

improve the system of postal services” stipulates that from January 1, 2022, the procedure

for licensing postal services in the territory of the Republic of Uzbekistan will be

introduced. From December 1, 2020,the development of modern services, including

“Hybrid mail” and courier services, banking, insurance and other services will be launched

at all postal facilities in the country; By the end of 2021,the creation of a “National Online

Trading Platform” that will allow “online” sales and delivery of products of local producers

to customers, as well as the possibility of exporting goods to them; Introduction of self-

service automated complexes (post offices) designed to receive postal items addressed to

customers by the end of 2022; By the end of 2023in order to create conditions for local

producers to trade through e-commerce, gradually ensure the establishment of

“Fulfillment Centers” in Tashkent, the Republic of Karakalpakstan and the regions. The

postal services of each country also collided with the negative trends in the development

of postal services [5].

While many efforts have been directed at solving their own problems, the

organization missed the pervasive e-commerce boom and international delivery of parcels.

Rapidly growing demand, inherited inefficient logistics and lack of automatic sorting

facilities in Moscow only exacerbated the situation. The main two problems were manual

sorting in airport postal terminals (the automation process began only in autumn

2012) [6]. In order to improve the quality of postal services, many countries have

developed and implemented a single automated system of logistics centers using modern

technologies to improve the logistics system through mechanization and technical

equipment of sorting centers and nodes, as well as planning and optimization of

transportation and delivery processes.

In the digital economy, the most important thing is to create a single information

space, with the help of which all automated management systems of an organization,

enterprise, region, and the country as a whole will allow prompt and timely exchange of

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Аим Special Issue - 3 (2021) / ISSN 2181-1415

information, reduce dependence on the human factor, allow monitoring the operation of

all objects (equipment, workplaces, service departments, etc.) [7]. The paper-based

method of processing information used in postal services is inefficient, especially when

there is a need to process large flows of information, on the other hand, postal services are

composed of enterprises and new methods and tools of effective centralized management

are required. The use of automated information systems is one such tool.

In conclusion, in many countries, automated mobile services are highly valued as

the most profitable and fast growing type of service for national operators. One of the main

tasks is the mechanization and automation of technological processes associated with the

processing of mail and its transportation. In Uzbekistan, postal services must meet the

needs of customers today, improve the quality of postal services and increase the

competitiveness of traditional postal services by raising tariffs, increase revenue and

introduce and develop new automated services for the development of traditional

unprofitable postal services. By automating the processing of postal items in Uzbekistan,

it will speed up and improve the quality of services provided.

REFERENCES:

1. Ahmadbekov X.X. Automation of Maintenance Processing System In Uzbekistan.

International Journal of Advanced Research in Science, Engineeringand TechnologyVol. 7,

Issue 10, October 2020. - P. 15211.

2. Ромашов М.В. Почтовая, телеграфная и телефонная связь в самарской

губернии (1851-1917 гг.) Автореферат диссертации на соискание ученой степени

кандидата исторических наук. Самара 2005. - С. 1.

3. Верхова Г.В. Системный анализ, управление и автоматизация

технологических процессов в системах почтовой связи Автореферат диссертации на

соискание ученой степени доктора технических наук. Санкт-Петербург 2005. - С. 9.

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International Journal of Advanced Research in Science, Engineeringand Technology Vol. 7,

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на примере ФГУП «Почта России»: на соискание ученой степени кандидата

социологических наук НИУ ВШЭ (РВО Н$Е) диссертация. М.: 2018. - С. 77.

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связи на основе управления качеством в условиях цифровизации диссертация на

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