Научная статья на тему 'Интеллектуальный капитал и эффективность деятельности компании. Результаты исследования по данным итальянских банков'

Интеллектуальный капитал и эффективность деятельности компании. Результаты исследования по данным итальянских банков Текст научной статьи по специальности «Экономика и бизнес»

CC BY-NC-ND
216
80
i Надоели баннеры? Вы всегда можете отключить рекламу.
Журнал
Корпоративные финансы
Scopus
ВАК
RSCI
Область наук
Ключевые слова
ИНТЕЛЛЕКТУАЛЬНЫЙ КАПИТАЛ / КОЭФФИЦИЕНТ ДОБАВЛЕННОЙ СТОИМОСТИ / СОЗДАННОЙ ИНТЕЛЛЕКТУАЛЬНЫМ КАПИТАЛОМ / ЭФФЕКТИВНОСТЬ ДЕЯТЕЛЬНОСТИ КОМПАНИИ / БАНКОВСКИЙ СЕКТОР / FIRM'S PERFORMANCE / INTELLECTUAL CAPITAL / BANKING SECTOR / VAICTM

Аннотация научной статьи по экономике и бизнесу, автор научной работы — Пунтилло Пина

Данная работа направлена на эмпирическое исследование зависимости между эффективностью создания стоимости, рыночной стоимостью компании и ее финансовых показателей на основе данных по 21 банку, котирующихся на Миланской фондовой бирже, Италия. Используя коэффициент добавленной стоимости, созданной интеллектуальным капиталом (VAIC) [Pulic (1998, 2000, 2001, 2002)] как меру эффективности инвестированного и интеллектуального капитала, в статье исследуется взаимосвязь между интеллектуальным капиталом и бухгалтерскими показателями эффективности деятельности компании, а также мультипликатором рыночная/балансовая стоимость компании. Результаты множественной регрессии не показали строгой зависимости между изучаемыми переменными, за исключением зависимости между компонентом коэффициента добавленной стоимости (VAIC), эффективностью инвестированного капитала (CEE), и различными показателями эффективности деятельности компании.

i Надоели баннеры? Вы всегда можете отключить рекламу.
iНе можете найти то, что вам нужно? Попробуйте сервис подбора литературы.
i Надоели баннеры? Вы всегда можете отключить рекламу.

Intellectual Capital and business performance. Evidence from Italian banking industry

This study intends to investigate empirically the relation between the value creation efficiency and firms' market valuation and financial performance, by using data drawn from 21 banks enlisted in the Milan Stock Exchange, Italy. More specifically, by using Pulic's (1998, 2000, 2001, 2002) Value Added Intellectual Coefficient (VAIC) as the efficiency measure of capital employed and intellectual capital, the study examines the relationship between intellectual capital and firms' financial performance, and explores the relation between corporate value creation efficiency and firms'market-to-book value ratios. Multiple regression analysis have been conducted on the collected data. Surprisingly, the results do not show any strong association between the studied variable, except for the relation between a component of VAIC, the CEE, and the different measures of the firm's performance.

Текст научной работы на тему «Интеллектуальный капитал и эффективность деятельности компании. Результаты исследования по данным итальянских банков»

Intellectual Capital and business performance. Evidence from Italian

banking industry

Pina Puntillo15

This study intends to investigate empirically the relation between the value creation efficiency and firms' market valuation and financial performance, by using data drawn from 21 banks enlisted in the Milan Stock Exchange, Italy. More specifically, by using Pulic's (1998, 2000, 2001, 2002) Value Added Intellectual Coefficient (VAIC) as the efficiency measure of capital employed and intellectual capital, the study examines the relationship between intellectual capital and firms' financial performance, and explores the relation between corporate value creation efficiency and firms'market-to-book value ratios. Multiple regression analysis have been conducted on the collected data. Surprisingly, the results do not show any strong association between the studied variable, except for the relation between a component of VAIC, the CEE, and the different measures of the firm's performance.

JEL: G21

Key words: intellectual capital, VAICTM, firm's performance, banking sector

1. Introduction

In a post-industrial economy, knowledge plays a critical role in the process of creating business value (Drucker, 1993; Sullivan and Sullivan, 2000).

Only knowledge provides the opportunity to improve the wealth of nations, the growth of organisations and the value of individuals (Bounfour and Edvinsson, 2005; O'Donnell et al., 2006).

Knowledge-Based Theory, identifies in knowledge, which is characterised by scarcity and difficult to transfer and replicate, a critical resource for achieving competitive advantage (Nonaka I., 1995; Nonaka I. and Takeuchi H., 1995). The capacity, rapidity, and effectiveness with which organisations generate, elaborate, share and transmit knowledge and information determine the generated value of firms; they are, moreover, at the basis of the firm's competitive advantage sustainable over the long term. (Nonaka and Takeuchi, 1995; Edvinsson and Malone, 1997; Bontis, 2002; Choo and Bontis, 2002).

Generally, intangibles, being based on knowledge, are thus recognised at the theoretical level as critical factors in generating sustainable competitive advantage necessary for the creation of superior business performance (Barney, 1991).

In this context, knowing how an organisation creates value, based on its potential of knowledge, becomes a central question in management research (Bontis, 1999). Moreover, value creation resides at the very heart of strategic management literature and it is the primary rationale of intellectual capital (Edvinsson and Sullivan, 1996; Petrash, 1996; Roos and Roos, 1997; Bontis, 2001).

The transition from an administrative-patrimonial setting to a knowledge-based one thus entails the valorisation of intangible resources, and places knowledge, and technological development at the centre of the firm (Catalfo P. L. and Caruso G. D., 2002).

The result of all this is a modification of the modalities of creation of business value, which are no longer centred on the great mass of fixed material capital, but rather on the creation, acquisition and valorisation of a kind of capital which is called 'intangible' or 'immaterial', also termed 'knowledge capital' or 'intelligence capital' (Black S. and Lynch L. M., 1996).

15 Researcher in Business Economics, University of Calabria, Departement of business science

Выпуск #4(12), 2009 © Электронный журнал Корпоративные Финансы, 2009

Inventory and capital cannot create value if they are not activated and combined and even knowledge is not worth much, if it is not put to productive use along with other resources of the firm. Firms create value, combining different types of resources (tangibles and intangibles) and by supporting the interactions among them, which can provide higher intellectual (Choo and Bontis, 2002) and financial potential (Bontis, 2003).

In knowledge economics, traditional business evaluation criteria are no longer sufficient. The concept of intellectual capital itself explains the difference between a firm's market value and its book value, but most of all it is these intangible factors that 'make the difference' between businesses.

In other words, intangible goods interact with tangible and financial ones to generate business value and economic growth.

This awareness gives rise to the belief that a firm's market value is a function, aside its accounting/financial value, also of its intellectual capital.

An extensive research has been carried out on Intellectual capital, since the financial

accounting does not explain the increasing gap between a firm's market value and its book value (e.g. Lev and Zarowin, 1999; Lev, 2001; Lev and Radhakrishnan, 2003). Simply, a firm's market value exceeding its book value has been defined as intellectual capital (Edvinsson and Malone, 1997). The intellectual capital of a firm plays a significant role in the modern approach of value creation.

Several authors in the field of business economics use the terms intangibles, intangible resources, intangible goods, knowledge assets and intellectual capital as synonyms (Lev B., 2003). The present study shares this usage16.

Moreover, although the concept of intellectual capital has been subject over the years to diverse interpretations, the proposed patterns of its representation found in the literature are based on classifications that are very similar to one another (Bontis N., 2001).

The intellectual capital is recognized as a major corporate asset capable of generating sustainable competitive advantages and superior financial performance (Barney, 1991), it is still difficult to find an appropriate measure of intellectual capital.

From the empirical perspective, several studies that tried to demonstrate the existence of a relation between intellectual capital and business performance encountered problems linked mainly to the measurement of intellectual capital (IC). In recent years, a series of empirical studies have been carried out using Ante Pulic's VAIC (Value Added Intellectual Coefficient) (1998), which can be calculated starting from the balance sheet data, as a proxy of IC.

Pulic (2000a, b) proposed Value Added Intellectual Coefficient (VAIC) as an indirect measure of efficiency of value added by corporate Intellectual Capital. The VAIC method provides the information about the efficiency of tangible and intangible assets that can be used to generate value to a firm (Pulic, 2000a, b). Financial capital (monetary and physical), human capital, and structural capital have been recognized as major components of VAIC.

The research, based on the banking sector in Italy, examines different misures of firm's performance in relation to VAIC and its components.

The paper aims to describe the literature review in respect to Intellectual Capital, measured by VAIC, and its applications in various countries and industries. The next section highlights methodology of the research, including research framework and data collection tools and hypothesis. The final section will conclude with research results and suggestions of VAIC application.

Findings from this study will assist to determine if italian listed bank appear to continue to rely on traditional business practices and perceptions (that is, a reliance on natural resources for

16 Among others, D'Egidio (2003) revises a distinction between the terms 'intangible resources' and 'intellectual capital', where the former are the result of the dynamics of the intellectual capital, its photographable part. In this sense, the notion of intellectual capital identifies the 'system of resources and intangible activities of the firm, where one talks of system and not of the whole in order to focus more precisely on the established relations between the intangibles that make up the intellectual capital which is the base for the creation of value

Выпуск #4(12), 2009 © Электронный журнал Корпоративные Финансы, 2009

wealth creation) or are shifting towards a greater reliance on intellectual capital factors of production in determining productivity, profitability and market valuation

The present contribution adopts the same position, and has set itself the objective of measuring the relation between IC and business performance through a model of multivariate linear regression, using VAIC as indicator for IC and as sample the universe of banks quoted on the Italian Stock Exchange (Borsa Valori). The banking sector was chosen as it is considered intellectually intensive.

Following many other researchers, including Firer and Williams (2003), this study also uses VAIC as an aggregate measure of firms' intellectual capital.

The added value of the paper consists in the fact that does not appear to be any published empirical study that correlated IC and business performance through the use of VAIC methodology in the Italian context.

2. Description of the variables of the econometric model

Intellectual capital: definition and measurement models

There are numerous definitions for intellectual capital since the beginning of its research in the early 1980s. Itami (1987), the pioneers in this field, defined intellectual capital as intangible assets which includes particular technology, brand name, customer information, reputation and corporate culture that are invaluable to a firm's competitive power. Stewart (1997) explained intellectual capital as knowledge, information, intellectual property and experience that can be put to use to create wealth. Edvinsson (in Bontis, 2000) viewed intellectual capital as applied experience, organizational technology, customer relationships and professional skills that provide a firm with a competitive advantage in the market. For Bontis (2000), intellectual capital means individual workers' and organizational knowledge that contributed to sustainable competitive advantage, while Pulic (2001) includes all employees, their organization and their abilities to create value added that is evaluated on market into intellectual capital.

Thefore, different interpretations of intellectual capital can be found in the literature. Basically these different terminological meanings correspond to one fundamental reality, which consists of the non-physical production of a future income on the part of the intangibles controlled by a firm as the result of preceding events or transactions (self-production or acquisition). In other words, intangible goods interact with tangible and financial ones to generate business value and economic growth.

Scholars, national and international accounting bodies, political bodies at the European level have validated, at least at a general level, the conceptual frame of reference which divides intellectual capital into: human capital, organisational capital, and relational capital (Zambon S., 2003). According to several authors, organizational capital and relational capital constitute the structural capital of a business. This classification, which is currently the most widespread and accepted, represents a development of the one originally elaborated by Edvinsson and Malone17 (EDVINSSON L. and Malone S., 1997; Edvinsson L., 1997) and applied to the Swedish insurance and financial firm, Skandia (Skandia, 1994, 1995)18.

17 The term intellectual capital, equivalent to the concept of business competences, was used by Edvinsson as an alternative to the definition of intangible resources of an accounting nature, in the attachment to the annual financial accounts for the year 2003 for the Swedish company, Skandia, currently in the vanguard in reporting on intellectual capital.

18 Skandia, a market leader in the insurance and financial services sectors, was the first in the world (1994) to integrate traditional economic-financial balance sheets with specific reports containing data regarding the consistency and likely evolution of its own intellectual capital. The need for this came from the fact that, for some businesses, the firm's stock value appeared to be as much as eight times superior to the evaluation of net capital resulting from the balance sheets. This was considered symptomatic of the recognition on the part of the market of the presence of immaterial values of considerable entity for a company, expressed by the price of shares, which proved difficult to quantify or monitor. This Выпуск #4(12), 2009 © Электронный журнал Корпоративные Финансы, 2009

We share the statement according to which human capital is considered the primary element of intellectual capital and the most important source of sustainable competitive advantage (Nonaka and Takeuchi, 1995; Edvinsson and Malone, 1997; Sveiby, 1997; Seleim, Ashour and Bontis, 2004).

Human Capital consists of the people who make up the organisation and who contribute to its success through their skills and motivation. At the base of each organisation are the people, or better, the system of knowledge, competences, capabilities, creativity and innovation founded on the knowledge of each person operating in the firm but also the entrepreneurial, organisational, and working qualities which come together to constitute the business institution.

Organisational capital depends on the capacity of the firm to retain knowledge and to re-use it in the productive process; the infrastructure allows human capital to express its potential. It is represented by the ensemble of operational knowledge and business routines, by internal processes, and by the degree of management cohesion. Organisational capital includes the components linked to innovation, to the processes and the culture of the firm and is subdivided into innovation capital and process capital. The former includes brands, patents, software and so on, whilst the latter relates to process manuals, database, managerial best practices, IT networks and so on.

Relational capital is the ensemble of intangible values matured in the relations of the firm with its external environment (clients, distributors, suppliers, investors) and which is expressed, for instance, through esteem and reputation amongst the client base, good union relations, deserved credit with the banks, and the trust and consent which the firm enjoys amongst its employees. In practice, it is the trust assets (customer satisfaction, customer loyalty, brand awareness, business image, etc.) 'stored' in the memory of subjects external to the business, which enable the sharing and reciprocal transfer of knowledge and information relating to the respective activities and needs, and allow the business to carry out its economic function in a more rational way, in terms both of effectiveness and efficacy (Bontis N, 2001).

The present shares the tripartition of IC in Human, Structural (Organizational) and Relational.

Every firm possesses these three intangible dimensions of value although, depending on its own business model, each may choose to accentuate some more than others.

This leads us also to underline the evolution over time from the notion of immaterial resources, 'non physical' ones, to that of intangible resources, which is in line with the absence of contours of the resource and the consequent difficulty in individuating and evaluating it autonomously through traditional means (Mancini D., Quagli A., Marchi L., 2003).

Increasing attention to the key role played by intellectual capital in the processes of creation of value has resulted in the 34 methods of measurement of intellectual capital (Sveiby, 2001) as shown in figure 1.

need then led to the development of Business Navigator, a reporting system focused on the components of intangible capital.

34 Intangible Assets Measuring Models

Organisation Level only

Components identified

Legend

Score Card Method

©Karl-Erik Sveiby 2002-2001

Figure 1. The main methods for IC measurement

A detailed description of the models is beyond the aim of this paper; we will thus limit ourselves to describing VAIC as it was selected as a suitable indicator for measuring IC in empirical research.

Value Added Intellectual Coefficient (VAIC)

VAIC measures how effectively immobilised capital and intellectual capital contribute to the creation of business value for the firm, taking into consideration three main elements: human capital, structural capital, and physical capital.

The methodology for calculating VAIC is the following (Pulic A., 1998, 2000, 2001, 2002)

VAIC™ = (ICE + CEE)

where:

ICE = Intellectual capital efficiency

CEE = Capital employed efficiency

Intellectual Capital 'ICE' has two components, human capital and structural capital. Human capital pertains to all expenses relating to employees. The new aspect is that salaries and wages are no longer considered as costs but as investments.

ICE = HCE + SCE

where:

HCE = Human capital efficiency

SCE = Structural capital efficiency

Human capital efficiency (HCE) is calculated by dividing the value added by the human capital:

HCE = VA/ HC.

and

SCE = (VA-HC) / VA

where:

H.C. total investment in salaries and wages for company

VA is acronym of gross global value added created by the company (British Ministry for Commerce and Industry, refers to value added as 'the preferred system for measuring the wealth created by a company's activity).

Then, the human capital (HC) of the company is calculated as the sum of the total salaries for the company, and the structural capital (SCE) of the company is calculated by subtracting the human capital from the value added.

The value added (VA) of a company can also be calculated as outputs less inputs, e.g.:

VA = P + C + D + A

P describes operating profits, C employee costs (the salaries and the social expenses of staff) and D + A depreciation and amortisation of assets.

Capital employed efficiency (CEE) describes how much of the company's value added is generated with the tangible capital employed. It is calculated by dividing the value added by capital employed (CE):

CEE = VA / CE

where:

CE = book value of the net assets for company i;

CEE and HCE can be viewed as the value-added by a euro input of physical assets and human capital, respectively. SCE represents the proportion of total VA accounted for by structural capital.

Summarising, VAIC™ can be seen as the composite sum of three separate indicators: (1); Human Capital Efficiency (HCE) - an indicator of VA efficiency of human capital; (2) Structural Capital Efficiency (SCE) - an indicator of VA efficiency of structural capital and (3) Capital Employed Efficiency (CEE) - an indicator of VA efficiency of capital employed

VAIC™ = HCE + SCE + CEE

Intellectual capital efficiency is a new measure. In the industrial era, efficiency was measured by the number of products. Workers who made more products in a time unit were more effi cient. For the new economy and the knowledge worker this way of measurement is not adequate any more. Knowledge workers produce value. According to that, it is necessary to measure how much value they create and how efficiently they do this. (KOLAKOVIC M. - HOLMIK D, 2006).

As the equation indicates, this form of capital does not have an independent dimension like human capital (HC). In fact, it depends on the creation of value added and is inversely proportional to HC.

VAIC is obtained (as in the formula above) from the sum of the efficiency of employed capital and efficiency of intellectual capital. This aggregate indicator provides an understanding of the general efficiency of a company and indicates its intellectual capacity. In other words, VAIC

measures how much new value has been created for each unit of monetary resources invested. An higher coefficient indicates a greater creation of value using business resources.

The benefits of such a methodology are the following:

1) it uses the concept of value added;

2) it creates a standardised and coherent base for measurement, which allows for better and more effective comparative analysis between firms;

3) all data used in calculating VAIC are based on a review of the information acquired and thus calculations can be considered objective and verifiable;

4) the technique is simple to calculate and use.

The recognition of such important positive aspects steered our choice towards this index, which is used in an increasing number of studies. In order to take into account all the business investments in human capital we have considered it appropriate to use two VAIC formulations: one in which VAIC is divided into its HCE, SCE, CEE components (known as decomposed VAIC); and a further formulation which considered as well as the costs of labour also the costs relating to training of the job force (defined as modified VAIC).

The choice to use the decomposed VAIC is justified by the better results of this model in relation to the aggregate VAIC (Chen et al. 2005). The choice to modify VAIC is justified by the consideration of taking into account the global cost of labour (HC) also the cost of training.

iНе можете найти то, что вам нужно? Попробуйте сервис подбора литературы.

3. Business performance: definition and models

The literature presents different measurements for business performance. In theory, such measurements can be summarised as (Cariola et al., 2006):

• Accounting measurements (utilising accounting and financial data);

• Market measurements (utilising data deriving from the market);

• Mixed measurements (utilising both typologies).

At the present time, there is no practical or theoretical justification for preferring one measurement over the others, so in order to carry out the analysis we have chosen to use both accounting measurements, which point out the firm's profitability, and mixed measurements which correlate an accounting measurement and a market measurement (Firer and Williams, 2003).

Indicators ROI and ROA were selected as proxies for profitability measurements, and the Market-to-Book Ratio (MBV) as a proxy for market performance.

Table 1

Performance indicators used in the empirical analysis

ROI Return on investment ROA Return on asset Market-to-Book ratio

Ratio operating income and the invested capital. Ratio the net income before interest and the invested capital Ratio between market value and book value

4. Previous studies on IC measurement in the banking sector

The banking sector in general is an ideal area for IC research because:

• there are reliable data available in the form of published accounts (balance sheets, P/L);

• the business nature of the banking sector is "intellectually" intensive; and the whole staff is (intellectually) more homogeneous than in other economy sectors.

Several empirical studies have tried to test the relation between IC (measured through VAIC) and business performance in the banking sector. Amongst these, I quote the study on the Japanese banking sector (Mavridis, 2004); on the Turkish one (Yalama and Coskun, 2007); on the Austrian banks (Pulic, 1999); on the Croatian banks (Pulic, 2001); on the Portuguese banks (Cabita and

Выпуск #4(12), 2009 © Электронный журнал Корпоративные Финансы, 2009

Bontis, 2006); on the Malaysian banks (Goh, 2005); on the Bangladesh banks (Naibullah et al., 2006); on the Greek banks (Kyrmizoglou, 2003). For Italy, there does not appear to be any published study empirically analysing the correlation between IC measured through VAIC and business performance, either in the banking sector or other productive sectors.

5. Hypothesis at the base of the model

Although IC is universally recognised as the main driving force for the creation of business value, not all empirical studies have succeeded in demonstrating the importance of the relation between IC and business performance (Firer and Williams, 2003). Considering that studies carried out in different economic contexts have led to different results (Firer and Williams, 2003; Chen et al., 2005), the present research has a descriptive aim: to verify the correlation between VAIC and business performance in the Italian banking sector, using two methodologies:

H1. The first measures the correlation between VAIC broken down into three components and performance measurements (market and accounts)

H2. The second measures the correlation between modified VAIC and performance measurements (market and accounts).

6. Methodological aspects

The verification of the correlation between VAIC and firm performance was carried out through the following steps.

The first phase was the choice of the sample to be analysed. Since it is well known that the banking sector is made up of intellectually intensive companies, our attention focused on the analysis of the 21 banks currently quoted in the Italian Stock Exchange (Borsa Valori) as reported in Table 2:

Table 2

_List of the banks used as sample in the study

-Banca Carige_

-Banca Finnat_

-Banca Generali_

-Banca Ifis_

-Banca Intermobiliare_

-Banca Italease_

-Banca Monte Dei Paschi Di Siena

-Banca Popolare Etruria E Lazio_

Banca Popolare Milano_

-Banca Popolare Spoleto_

-Banca Profilo_

-Banca Desio E Brianza_

-Banco di Sardegna_

-Credito Artigiano_

-Credito Bergamasco_

-Credito Emiliano_

-Credito Valtellinese_

-Intesa San Paolo_

-Medio Banca_

-Unicredit_

-Ubi

After having constructed the sample we proceeded to analyse the financial picture for the three-year period 2005/2007 through the index technique. Thus personnel and training costs were analysed; further we extrapolated from service costs those relating to occasional project-based or fixed-term performance, including them with the personnel costs.

We requested some data necessary for the calculation of the Market to Book Ratio, such as the value of shares and the official prices of said shares, directly from the Italian Borsa Valori19.

After having analysed the Income Statement (table 2) and having extrapolated the necessary data , we proceeded to its reclassification according to the analytical prospect for the determination of the added value reported in table 4:

The choise of the formulation of value added developed by ABI (the Italian Banking Association) for banks is because this takes into account the special characteristics of the banking business.

Table 3

Income statement

Net interest_

Dividends and other income from equity investments

Net interest income_

Net fees and commissions_

Net trading, hedging and fair value income_

Net other expenses/income_

Net non-interest income_

OPERATING INCOME_

Payroll costs_

Other administrative expenses_

Recovery of expenses_

Amortisation, depreciation and impairment losses

on intangible and tangible_

Operating costs_

OPERATING PROFIT_

Goodwill impairment------

Provisions for risks and charges_

Integration costs_

Net write-downs of loans and provisions_

for guarantees and commitments_

Net income from investments_

PROFIT BEFORE TAX_

Income tax for the period_

NET PROFIT ATTRIBUTABLE TO THE GROUP

19 A propos of which, we thank Dr Ricciardi and Dr Cavaliera, from the Research and Development sector in the Italian Borsa Valori, for providing us with the necessary data.

Выпуск #4(12), 2009 © Электронный журнал Корпоративные Финансы, 2009

Table 4

Analytical statement to determine total gross Added Value

REVENUE_

Interest income and similar revenues_

Fee and commission income_

Dividend income and similar revenue_

Gains and losses on financial assets and liabilities held for trading_

Fair value adjustments in hedge accounting 17 22_

Gains (losses) on disposals of:_

a) loans_

b) available-for-sale financial assets_

c) held-to-maturity investments_

d) financial liabilities_

Gains and losses on financial assets/liabilities at fair value through profit and loss 250. Gains and losses on tangible and intangible assets measured at fair value

220. Other net operating income_

240. Profit (loss) of associates_

310. Total profit or loss after tax from discontinued operations - -_

1. TOTAL NET REVENUES_

CONSUMPTION_

20. Interest expense and similar charges_

iНе можете найти то, что вам нужно? Попробуйте сервис подбора литературы.

50. Fee and commission expense_

180.b Other administrative expense_

130. Impairment losses on:_

a) loans_

b) available-for-sale financial assets_

c) held-to-maturity investments_

d) other financial assets/liabilities_

190. Provisions for risks and charges_

200. Impairment/write-backs on property, plant and equipment_

210. Impairment/Write-backs on intangible assets_

260. Impairment of goodwill_

2. TOTAL CONSUMPTION_

150. Premiums earned (net)_

160. Other income (net) from insurance activities_

NET RESULT OF INSURANCE MANAGEMENT_

3. TYPICAL GROSS ADDED VALUE_

270. Gains and losses on disposal of investments_

4. TOTAL GROSS ADDED VALUE_

180.a Cost of labour (staff expenses)_

180.b Other administrative expense: indirect taxes and duties_

180.b Other administrative expense: donations_

5. PROFIT BEFORE TAX_

290. Tax expense (income) related to profit or loss from continuing operations 330. Minorities_

6. NET PROFIT FOR THE YEAR

After having calculated the gross global added value and VAIC components, we proceeded to the calculation of ROI, ROA and of the Market to Book Ratio . The variables value for the period 2005 (t), 2006 (t+1), 2007 (t+2), both dependent that independent, are shown in table 5.

Once the computing phase of the study had been completed, we moved on to the evaluation of the model of multivariate regression to demonstrate how VAIC (decomposed and modified) impact on company performance.

Table 5

BANCHE Roi Roa MBV Dip. HCE SCE CEE HCEMOD. SCEMOD. CEEMOD.

Banca Carige t 0,014934 0,01656 2,8 3749 1,7014519 0,4122667 0,0383738 1,7014519 0,4122667 0,0383738

Banca Carige t+1 0,026634 0,024527 2,7 3714 1,9180718 0,4786431 0,0556443 1,9180718 0,4786431 0,0556443

Banca Carige t+2 0,2065288 0,1814162 1,6 3777 8,0442918 0,8756882 0,2358474 8,0442918 0,8756882 0,2358474

Banca Finnat t 0,011622 0,013246 2,66 106,5 7,8476088 0,8725726 0,0206363 7,810124 0,8719611 0,0206363

Banca Finnat t+1 0,017432 0,014389 1,18 274 7,5222542 0,8670611 0,0216703 7,4867473 0,8664306 0,0216703

Banca Finnat t+2 0,0141685 0,0115696 1,09 280,5 6,3573357 0,8427014 0,0176228 6,323283 0,8418543 0,0176228

Banca Generali t 0,010761 0,007595 1,54 581 1,6562444 0,3962244 0,0250709 1,6562444 0,3962244 0,0250709

Banca Generali t+1 0,011963 0,007888 2,03 555 1,8541661 0,460674 0,0238298 1,8541661 0,460674 0,0238298

Banca Generali t+2 0,0168571 0,0095805 1,81 550 2,1202516 0,5283579 0,0267471 2,1202516 0,5283579 0,0267471

Banca Ifis t 0,01109 0 4,48 106,5 1,0644117 0,0605139 0,0128012 1,0584083 0,055185 0,0128012

Banca Ifis t+1 0,011478 0,000472 4,67 135,5 1,1324517 0,1169602 0,0129175 1,1167939 0,1045796 0,0129175

Banca Ifis t+2 0,0088285 0,0047997 5 183,5 1,7905649 0,441517 0,0165615 1,7758584 0,436892 0,0165615

Banca Inrermobiliare t 0,023889 0,017378 2,5 374 3,0187381 0,6687358 0,033473 2,9789654 0,664313 0,033473

Banca Inrermobiliare t+1 0,02139 0,01348 3,5 398 2,9714335 0,6634621 0,0300253 2,9471477 0,6606889 0,0300253

Banca Inrermobiliare t+2 0,0224522 0,0150124 2,5 424 2,8075378 0,643816 0,0330532 2,7945933 0,6421662 0,0330532

Banca Italease t 0,025631 0,019271 2,4 450 2,8395979 0,6478375 0,0398126 2,7731344 0,6393972 0,0398126

Banca Italease t+1 0,017554 0,012691 2,68 547 2,5942509 0,6145323 0,0289475 2,5408015 0,6064234 0,0289475

Banca Italease t+2 0,0467413 0,0309105 2,22 699 3,8185424 0,73812 0,0519054 3,7668724 0,7345278 0,0519054

Banca Monte dei Paschi di siena t 0,00843 0,005983 1,9 13295 3,7917341 0,7362684 0,0103138 3,7917341 0,7362684 0,0103138

Banca Monte dei Paschi di siena t+1 0,008719 0,006192 2,7 12934 5,0533009 0,8021095 0,0108701 5,0533009 0,8021095 0,0108701

Banca Monte dei Paschi di siena t+2 0,0286247 0,0211495 1,2 12632 9,3580248 1,1068602 0,0259573 -9,3580248 1,1068602 -0,0259573

Banca Popolare Etruria e Lazio t 0,006445 0,003818 1,76 1611 1,206413 0,1710965 0,021162 1,206413 0,1710965 0,021162

Banca Popolare Etruria e Lazio t+1 0,009659 0,006616 1,69 1643 1,4249662 0,298229 0,024349 1,4249662 0,298229 0,024349

Banca Popolare Etruria e Lazio t+2 0,0112373 0,0061741 1,6 1643 1,6678254 0,4004169 0,0242692 1,6678254 0,4004169 0,0242692

Banca Popolare Milano t 0,008757 0,006001 1,2 6521 1,9732045 0,4932102 0,0172979 1,9732045 0,4932102 0,0172979

Banca Popolare Milano t+1 0,097545 0,068808 1,5 6368 2,2001826 0,5454923 0,1893413 2,2001826 0,5454923 0,1893413

Banca Popolare Milano t+2 0,0121007 0,0080263 0,9 6507 2,5346357 0,605466 0,01961 2,5346357 0,605466 0,01961

Banca Popolare Spoleto t 0,008349 0,004805 0,99 571 1,9112296 0,4767766 0,016798 1,9112296 0,4767766 0,016798

Banca Popolare Spoleto t+1 0,088178 0,051252 1,18 616 1,9873975 0,4968294 0,1706361 1,9873975 0,4968294 0,1706361

Banca Popolare Spoleto t+2 0,0104417 0,00586 1,1 661 1,8557685 0,4611397 0,0158931 1,8557685 0,4611397 0,0158931

Banca Profilo t 0,010566 0,007527 1,3 171 2,0480762 0,5117369 0,0204446 2,0074317 0,501851 0,0204446

Banca Profilo t+1 0,013426 0,010364 1,5 160 2,2047562 0,5464351 0,0245707 2,1573037 0,5364584 0,0245707

Banca Profilo t+2 0,0044571 0,014716 1,5 151 2,7067505 0,6305533 0,0248289 2,6489752 0,6224955 0,0248289

Banco Desio e Brianza t 0,01392 0,014584 1,8 1140 2,6526272 0,6230152 0,0204235 2,6356855 0,6205921 0,0204235

Banco Desio e Brianza t+1 0,015681 0,017524 1,1 1265 2,7515238 0,636565 0,0226155 2,7210327 0,6324925 0,0226155

Banco Desio e Brianza t+2 0,011004 0,0159244 0,6 1316 2,7693565 0,6389053 0,0161718 2,7524817 0,6366915 0,0161718

Banco di Sardegna t 0,0123 0,000678 1,9 2743 1,4366005 1,6960878 0,0253143 -1,4366005 1,6960878 -0,0253143

Banco di Sardegna t+1 0,010306 0,005427 1,7 2710 1,5654156 0,361192 0,0274911 1,5654156 0,361192 0,0274911

Banco di Sardegna t+2 0,0089009 0,0004167 1,5 2694 1,4615923 0,3158147 0,027021 1,4615923 0,3158147 0,027021

Credito Artigiano t 0,007692 0,004059 1,19 862 1,30128 0,2315259 0,0181021 1,2885825 0,2239534 0,0181021

Credito Artigiano t+1 0,010706 0,006733 1,2 886 1,7062385 0,4139154 0,0258663 1,6869611 0,4072181 0,0258663

Credito Artigiano t+2 0,0139721 0,007439 0,96 936 1,951822 0,4876582 0,0285648 1,9286515 0,481503 0,0285648

Credito Bergamasco t 0,013959 0,011028 2,4 2038 1,7951577 0,4429459 0,0314548 1,7783472 0,4376801 0,0314548

Credito Bergamasco t+1 0,015916 0,010727 2,2 2084 2,0504597 0,5123045 0,0310079 2,0260319 0,5064244 0,0310079

Credito Bergamasco t+2 0,0157837 0,0124159 2 2093 2,0866371 0,52076 0,0302406 2,0600611 0,5145775 0,0302406

Credito Emiliano t 0,010785 0,011615 2,25 4245 7,1243322 0,859636 0,0125455 7,1243322 0,859636 0,0125455

Credito Emiliano t+1 0,016854 0,017296 2,22 4358 11,587168 0,9136976 0,0184461 11,407175 0,9123359 0,0184461

Credito Emiliano t+2 0,0057176 0,0064453 2,02 4507 5,2571715 0,8097836 0,0070566 5,1387647 0,8054007 0,0070566

Credito Valtellinese t 0,014502 0,15348 2,15 748 0,8513238 -0,1746411 0,0351423 0,8513238 -0,1746411 0,0351423

Credito Valtellinese t+1 0,013734 0,009086 2,41 783 1,0418279 0,0401486 0,0264073 1,0418279 0,0401486 0,0264073

Credito Valtellinese t+2 0,0076694 0,0048732 2,02 820 1,5852609 0,369189 0,0193923 1,5852609 0,369189 0,0193923

Intesa Sanpaolo t 0,002827 0,002133 2,4 31065 2,3513076 0,0027153 0,0047246 2,3513076 0,5747047 0,0047246

Intesa Sanpaolo t+1 0,168698 0,009808 2,2 28243 0,1915126 -0,1498439 0,0354947 0,1914142 -4,224272 0,0354947

Intesa Sanpaolo t+2 0,0401482 0,0324424 2 48295 3,118557 0,0402258 0,0592131 3,1058761 0,6780297 0,0592131

Medio Banca t 0,004666 0,003673 1,3 435 1,5097141 -0,3376229 0,0138207 1,5097141 0,3376229 0,0138207

Medio Banca t+1 0,009999 0,008188 1,7 480 2,0809675 -0,5194543 0,0192493 2,0809675 0,5194543 0,0192493

Medio Banca t+2 0,0063423 0,0052518 1,5 548 1,8028473 -0,4453219 0,0142413 1,8028473 0,4453219 0,0142413

Unicredit t 0,008246 0,004317 1,4 1512 1,3916545 0,2814308 0,026408 1,3902044 0,2806813 0,026408

Unicredit t+1 0,012677 0,008299 1,2 1566 1,6960616 0,4103988 0,0289066 1,6944525 0,4098389 0,0289066

Unicredit t+2 0,0145281 0,0100033 1,1 2160 12,24399 0,9183273 0,0299489 12,171457 0,9178406 0,0299489

Ubi Banca t 0,016897 0,010534 1,6 2250 2,3510434 0,5746569 0,0292935 2,3510434 0,5746569 0,0292935

Ubi Banca t+1 0,024664 0,017774 1,6 2290 3,1823089 0,6857628 0,0358641 3,1823089 0,6857628 0,0358641

Ubi Banca t+2 0,0211718 0,0144637 1,36 1192 2,900816 0,6552694 0,0322135 2,900816 0,6552694 0,0322135

7. Application of the econometric model

As previously seen the analysis of the correlation between intellectual capital and firm performance in the banks quoted in the Italian Borsa Valori in the years 2005- 2006- 2007 was carried out by applying the method of multivariate linear regression between VAIC ( decomposed and modified) and the selected indicators of performance (ROE, ROA, MBV)20.

A description of all variables used in the empirical investigation is found in Table 3, while Table 4 reports the descriptive statistics for the VAIC (decomposed and modified) and independent variables selected in this study.

20 An econometric model assumes the form: yt = f (xt) + et, t = 1,2,..., T.

where yt is a vector (n x 1) of variables that the model intends to explain (endogenous variables) which refer to the t-nth observation of the sample under examination, f is a function which makes yt depend on a vector (K x 1) of exogenous variables xt (or explicative variables), and et represents a vector (n x 1) in casual disturbance term. The simple linear regression model is an econometric model in which the independent variable yt is hypothesised to depend in a linear way on the explicative term x2t and is influenced by the casual variable et, and it assumes the form below:

yt = P1 + P2x2t + et, t

Выпуск #4(12), 2009 © Электронный журнал Корпоративные Финансы, 2009

Table 6

Definition of variables

iНе можете найти то, что вам нужно? Попробуйте сервис подбора литературы.

ROI Return on investment Ratio return the operatine income and the invested capital.

ROA Return on asset Ratio return the net income before interest and the invested capital

MBV Market to book value Ratio betwen market value and book value

HCE Human capital efficiency VA/ HC

SCE Structural capital efficiency (V.A.-H.C.) / V.A.

CEE Capital employed efficiency VA / CE

HCE mod. Human capital efficiency mod. VA/ HC mod.

SCE mod. Structural capital efficiency mod. (V.A.-H.C.) / V.A. mod.

CEE mod. Capital employed efficiency mod. VA / CE mod.

Table 7

Summery statistics

N Minimo Massimo Media S.D.

ROI 63 ,00282700 ,20652800 ,0221769524 ,03429189931

ROA 63 ,00000000 ,18141600 ,0169001270 ,02972837651

MBV 63 ,60000000 5,00000000 1,9104761905 ,85502014421

HCE 63 -9,35802000 12,24399000 2,6538216190 2,85132413670

SCE 63 -,51945400 1,69608770 ,4829738365 ,36512986299

CEE 63 -,02595000 ,23584700 ,0316089206 ,04047442720

HCEMOD 63 -9,35802000 12,17145000 2,6361722540 2,83435306846

SCEMOD 63 -4,22427100 1,69608770 ,4767012429 ,66139518580

CEEMOD 63 -,02500000 ,23580000 ,0315857143 ,04044488028

Validi (listwise) 63

8. Research methods

The regression model used in this study is shown as follows:

ROI it = ao + ai HCE + a2 SCE + a3 CEE + u it (1)

ROA it = ao + ai HCE + a2 SCE + a3 CEE + u it (2)

MBV it = ao + ai HCE + a2 SCE + a3 CEE + u it (3)

ROI it = ao + ai HCE mod. + a2 SCE mod. + a3 CEE mod. + u it (4)

ROA it = ao + ai HCE mod. + a2 SCE mod. + a3 CEE mod. + u it (5)

MBV it = ao + ai HCE mod.+ a2 SCE mod. + a3 CEE mod. + u it (6)

where:

ROI it, ROA it, MBV it the dependent variable for bank i in year t; measured as explained in section 3.

a0 = constant. a1, 02, a3. = coefficients of the independent variables, details of the definitions of the independent variables are given in Table 6 uit = disturbance term - that is the usual error term.

In order to achieve this we used two linear regression models, tested on three performance variables, for a total of 6 applied linear regressions.

Eq. (1), (2), (3), (4), (5), (6), has been estimated by using OLS, a random effect or a fixed effect Panel regression whit time dummies. This approach permits to estimate the relevant parameters of the empirical model by utilising both the cross- sectional and the temporal data. Moreover, bank fixed effects allow us to control for unobserved heterogeneity, and this is important since the regression are otherwise to suffer from omitted variable problems. Whether the individual effects are fixed or random is tested by applying he Hausmann test. (Trivieri F. 2005).

The Hausmann statistics to test the null hypothesis that explanatory variables and individuals effects are uncorrelated, namely to evaluate if individual effect are fixed or random.

According to the Lagrange Multiplier test and to the Haussman linear regressione (OSL) appears to be the appropriate econometric methodology for the estimation by using ROI and ROA and panel regression appears to be the appropriate econometric methodology for the estimation by using MBV.

The following tables present the results of the regressions.

Xi : reg roi hce sce cee

Number of obs = 63

F ( 5, 57) = 6.71

Prob > F = 0.0001 R - squared = 0.6129

Table 8

Coefficients

roi Coef. Robust Std. Err. t p>M [95% Conf. Interval]

Hce -.0012819 .0009956 -1.29 0.203 -.0032755 .0007117

Sce .0047287 .0113094 0.42 0.677 -.0179179 .0273753

Cee .6644081 .1323095 5.02 .000 .3994629 .9293534

Itime 2006 .0046835 .0078807 0.59 0.5 -.0110973 .0204643

Itime 2007 .004698 .0031078 1.51 0.136 -.0015252 .0109212

cons. -.0008334 .0068704 -0.12 0.904 -.0145911 .0129242

Xi : reg roa hce sce cee

Number of obs = 63 F (5, 57) = 3.39 Prob > F = 0.0095 R - squared = 0.5354

Table 9

Coefficients

roa Coef. Robust Std. Err. t P>|t| [95% Conf. Interval]

Hce -.0001984 .0010548 -0.19 0.852 -.0023105 .0019138

Sce .0007368 .0116002 0.06 0.950 -.0224921 .0239658

Cee .5505887 .1341349 4.10 .000 .2819883 .8191892

Itime 2006 -.0110231 .0079942 -1.38 0.173 -.0270313 .0049851

Itime 2007 -.0025621 .0066239 -0.39 0.700 -.0158262 .010702

cons. .0041955 .0119753 0.35 0.727 -.0197845 .0281756

Xi : xtreg mbv hce sce cee

Number of obs = 63

Number of group = 21

Wald chi2 = 150.57

Prob > chi2 = 0.0000

Table 10

Coefficients

mbv Coef. Robust Std. Err. t p>M [95% Conf. Interval]

Hce .0287602 .0197108 1.46 0.145 -.0098723 .0673926

Sce -.031113 .138383 -.22 0.822 -.3023387 .2401126

Cee -1.859424 1.130888 -1.64 .100 -4.075925 .3570759

Itime 2006 . 0697977 .1661079 0.66 0.511 -.13817 .2777654

Itime 2007 - .02885738 .1024689 -2.82 0.005 -.4894091 -.0877384

cons. 1.980879 .1796912 11.02 0.000 1.628691 2.333067

Xi : reg roi hce mod_ sce mod_ cee mod

Number of obs = 63 F ( 5, 57) = 8.97 Prob > F = 0.0000 R - squared = 0.7781

Table 11

Coefficients

roi Coef. Robust Std. Err. t p>|t| [95% Conf. Interval]

Hcemod 8.11e-06 .0016344 0.00 0.996 -.0032648 .0003281

Sce mod -0.222489 .0088965 -2.50 0.015 -.0400639 -.0044339

Cee mod .6439348 .1330039 4.84 0.000 .377599 .9102705

Itime 2006 -.0006122 .0043998 -0.14 0.890 -.0094226 .0081982

Itime 2007 .007118 .0052893 1.35 0.184 -.00034735 .0177096

cons. -.0102389 .0066335 1.54 0.128 -.0030443 .0235222

Xi : reg roa hce mod_ sce mod_ cee mod

Number of obs = 63 F ( 5, 57) = 3.37 Prob > F = o.oo97 R - squared = o.5355

Table 12

Coefficients

roi Coef. Robust Std. Err. t p>M [95% Conf. Interval]

Hcemod .0002015 .0010665 -0.19 0.851 -.002337 .0019341

Sce mod 0.004278 .0037935 0.11 0.911 -.0071686 .0080242

Cee mod .5507432 .1345033 4.09 0.000 .2814051 .8200814

Itime 2006 -..10946 .00846 -1.29 0.201 -.0279009 .0060089

Itime 2007 -.0025419 .0071649 -0.35 0.724 -.0168893 .0118055

cons. .0043148 .0093643 0.46 0.647 -.0144369 .0230665

Xi : xtreg mbv hce mod_ sce mod_ cee mod

Number of obs = 63

iНе можете найти то, что вам нужно? Попробуйте сервис подбора литературы.

Number of group = 21

Wald chi2 = 146.60

Prob > chi2 = 0.0000

Table 13

mbv Coef. Robust Std. Err. t p>|t| [95% Conf. Interval]

Hcemod .0278926 .0207397 1.34 0.179 -.0127565 .0685416

Sce mod 0.191803 ..0272796 0.70 0.482 -.0342868 0.726474

Cee mod -1.857157 1.134652 -1.64 0.102 -4.081033 .3667188

Itime 2006 -.0754121 .1098009 0.69 0.492 -.1397937 .2906179

Itime 2007 -.2928023 .1044491 -2.80 0.005 -.4975187 -.088086

cons. 1.95897 .1864036 10.51 0.000 1.593626 2.324314

9. Main results of the research

Analysing the different assessed multivariate linear regressions, we can clearly see that, for Italian banks quoted in the three year period 2oo5-2oo7, the value of intellectual capital did not weigh upon business performance, as the variation of the dependent variables ROI and ROA was not significant relative to the variations of the explicative variable, represented by the value of hce and sce.

In fact, the values of the independent variables contained in the evaluations reported above present values proximate to o, signalling an irrelevant incidence on the dependent variables. Just the cee, shows a significant positive relationship with roi and roa (table 8, 9), and negative relationship with mbv(Table io).

The results of the modified VAIC with the addition of training costs do not modify the result of the evaluation and the assessments on the correlation between IC and performance.

10. Concluding remarks

A possible interpretation of the results of this empirical study is reported in the following observations.

The correlation between IC value and business performance measured by profitability indicators is low for reasons linked to the intrinsic limitations of the profitability indicators themselves.

The measurement of such indicators is influenced by estimations, approximations and conjectures that can alter the capacity of such estimators to synthesise the value of the business.

The negative correlation between IC value (like VAIC's components) and MBV is, in the opinion of the author, to be attributed to the imperfect functioning of the capital market in Italy. Elsewhere, where financial markets are wide and highly efficient, the creation of business value can be captured by the market value of the business. In Europe in general, and in particular in Italy, this does not occur, hence the need to initiate a process of diffusion of value by management through other means and more appropriate channels (Guatri L. and Bini M., 2005).

References

1. Barney, J.B. (1991), Firm resources and sustainable competitive advantage, Journal of Management, Vol. 17 No. 1.

2. Becker B. and Huselid M. (1998), High performance work systems and firm performance: a synthesis of research and management implications, Research in Personnel and Human Resource, n. 16.

3. Black S. e Lynch L. M. (1996), "Human capital investment and productivity", The American Economic Review, n. 86.

4. Bontis N., Cabrita M., (2008), Intellectual capital and business performance in the Portuguese banking industry, Int. J Technology Management, Vol. 43, Nos. 1-3.

5. Bontis, N., Dragonetti, K. Jacobsen and G. Roos (1999), "The Knowledge Toolbox: A Review of the Tools Available to Measure and Manage Intangible Resources," European Management Journal, 17(4).

6. Cappelli P.and Neumark D. (1999), Do "high performance" work practice improve establishment-level outcomes?, NBER Working paper 7374.

7. Cariola A., La Rocca. M., Monteforte D., (2006), Diversificazione e perfomance d'impresa, Milano, Mc Graw - Hill.

8. Catalfo P. L. e Caruso G. D., "L'Economia Aziendale e i problemi del valore delle Human Resources, del Knowledge e degli intangibile assets", Rivista Italiana di Ragioneria e di Economia Aziendale, Maggio - Giugno 2002

9. Chen, J., Z. Zhu and H.Y. Xie (2004), Measuring Intellectual Capital: A New Model and Empirical Study, 5(1).

10. Chen, M., Cheng S, Hwang,Y., An empirical investigation of the relationship between intellectual capital and firm's market value and financial performance, Journal of Intellectual Capital, 2005 - Vol. 6, Issue 2.

11. D'Egidio F. (2003), La nuova bussola del manager, Etaslibri, Milano

12. Da Meri R. P. (2003), "Intangibles e informativa volontaria", in Mancini D. - Quagli A. -Marchi L. (a cura di), Gli intangibles e la comunicazione d'impresa, Franco Angeli, Milano.

13. Drucker, P.F. (1993), Post-Capitalist Society (Oxford: Butterworth Heinemann).

14. Edvinsson L. (1997), "Developing Intellectual Capital at Skandia", Long Range Planning, volume 30, n. 3.

15. Edvinsson L. e Malone S. (1997), Intellectual Capital: Realing Your Company's True Value by Finding Its Hidden Roats, HarperCollins Publisher, New York.

16. Firer S., and Williams M. 2003 Intellectual capital and traditional measures of corporate

performance " Journal of Intellectual Capital Vol. 4 No. 3.

17. From http://www.measuring-ip.at/Papers/Pubic/Bank/en-bank.html

18. Goh, P.C. (2005), "Intellectual Capital Performance of Commercial Banks in Malaysia," Journal of Intellectual Capital, 6(3).

19. Guatri L. e Bini M., (2005), Nuovo trattato sulla valutazione delle aziende, Milano, Egea.

20. Hudson, W. (1993), Intellectual Capital: How to Build It, Enhance It, Use It (New York: John Wiley).

21. Huselid M. (1995), The impact of human resource management practices on turnover, productivity and corporate financial performance, Academy of Management Journal, n. 38.

22. Itami, H. (1987). Mobilizing Invisible Assets, Harvard University Press, London.

23. KOLAKOVIC M. - HOLMIK D., Th e Efficiency Analyses of Croatian Sugar Industry by Using the Concept of Intellectual Capital, Agriculturae Conspectus Scientifi cus, Vol. 71 (2006) No. 1 (27-35)

24. Kubo, I. and A. Saka (2002), "An Inquiry into the Motivations of Knowledge Workers in the Japanese Financial Industry," Journal of Knowledge Management, 6(3).

25. Kyrmizoglou P., (2003), "Intellectual Capital in the Greek Banking Sector - An Empirical Knowledge-based Performance Investigation," Managerial Finance .

26. Learning Organization: An International Journal, Vol. 11, pp.332-346.

27. Lev B. (2003), Intangibles: Gestione, valutazione e reporting delle risorse intangibili delle aziende, Etas, Milano

28. Lev, B. (1997), "The Old Rules No Longer Apply," Forbes, 7 April.

29. Manage the Dynamics of Innovation. New York: Oxford University Press.

30. Mavridis, D.G. (2004), "The Intellectual Capital Performance of the Japanese Banking Sector," Journal of Intellectual Capital, 5(1).

31. Mohiuddin Md., Syed Najibullah Abdullah Ibneyy Shahid (2006), An Exploratory Study on Intellectual Capital Performance of the Commercial Banks in Bangladesh, The Cost and Management Vol. 34 No. 6 November-December.

32. Nick Bontis, "Assessing knowledge assets: a review of the models used to measure intellectual capital", International Journal of Management Reviews, Volume 3 Issue 1, Blackwell Publishers, March 2001.

33. Nonaka I. (1995), "Una organizzazione capace di creare conoscenza", in Baldini E., Moroni F. e Nonaka, I. and Takeuchi, H. (1995) The Knowledge Creating Company: How Japanese Companies

34. Nonaka I. e Takeuchi H. (1995), The knowledge-Creating Company,Oxford University Press, New York

35. NY.

36. Onado M., La banca come impresa ,Il Mulino.

37. Organization of Economic Corporation and Development (OECD) (2000), Final Report: Measuring and Reporting Intellectual Capital: Experience, Issues and Prospects (Paris: OECD).

38. Pulic A., Measuring the Performance of Intellectual Potential in Knowledge Economy (presented in 1998 at the 2nd McMaster World Congress on Measuring and Managing Intellectual Capital by the Austrian Team for Intellectual Potential, available at http://www.measuring-ip.at/Opapers/Pulic/Vaictxt.vaictxt.html.

39. Pulic, A. (1998). Measuring the performance of intellectual potential in knowledge economy. From http://www.measuring-ip.at/Opapers/Pulic/Vaictxt.vaictxt.html

40. Pulic, A. (2000), "VAIC - An Accounting Tool for IC Management," International Journal of Technology Management, 20(5).

41. Pulic, A. (2000a). VAIC - an accounting tool for IC management. From http://www.measuring-ip.at/Papers/ham99txt.htm

42. Pulic, A. (2000b). MVA and VAIC analysis of randomly selected companies from FTSE 250. From http://www.vaic-on.net/downloads/ftse30.pdf

43. Pulic, A. (2001), "Value Creation Efficiency Analysis of Croatian Banks 1996-2000," available at www.vaic-on.net.

44. Pulic, A. (2004). Intellectual capital - does it create or destroy value? Measuring Business Excellence, 8(1).

45. Pulic, A., & Bornemann (1999). The physical and intellectual capital of Austrian banks.

46. Rappaport A. (1997), La strategia del valore:le nuove regole della performance aziendale, terza edizione, FrancoAngeli, Milano (Edizione originale: Creating Shareholder Value. The New Standard for Business Performance, The Free Press, New York, 1986).

47. Rotondi M. (a cura di ), Nuovi alfabeti: linguaggi e percorsi per ripensare la formazione, Franco Angeli, Milano.

48. Samiloglu, (2006), The performance analysis of the Turkish Banks through VAIC and MV/MB ratio, Journal of Administrative Sciences, Vol. 4, No 1,.

49. Seetharaman, H. and A. Saravanan (2002), "Intellectual Capital Accounting and Reporting in the Knowledge Economy," Journal of Intellectual Capital, 3(2): 128-148.

50. Seleim, A., Ashour, A. and Bontis, N. (2004) 'Intellectual capital in Egyptian software firms', The

51. Skandia, Visualizing Intellectual Capital in Skandia, Supplement to Skandia 1994 Annual Report, 1994; Value-Creating Processess, 1995; Intellectual Capital: Renewal & Developement, 1995

52. Smith A., (2001), Return on investment in training: an introduction, in Smith A. (ed.), Return on investment in training, research readings, National Centre for vocational education research Ltd, Leabrook, Australia.

53. Stewart, K. E. (1997). The New Wealth of Organizations. Doubleday/Currency, New York,

54. Sullivan, P. H. Jr. and P. H. Sullivan (2000), "Valuing intangibles companies: an intellectual capital approach. Journal of Accounting Literature, 8.

55. Sveiby K.E., (2001), Methods for Measuring Intangible Assets, disponibile sul sito www. Svebiy.com.au/

56. Trivieri F., Does cross-ownership affect competion? Evidence from the Italian benking industry, 3 ott. 2005, aviable on line at www.sciencedirect.com

57. Trivieri F., Does cross-ownership affect competion? Evidence from the Italian benking industry, 3 ott. 2005, aviable on line at www.sciencedirect.com

58. Yalama A., Coskun M., (1997), Intellectual capital performance of quoted banks on the Istanbul stock exchange market, Journal of intellectual capitale 2007 volume 8 issue 2.

59. Zambon S. (2003), "New approaches to the measurement ad reporting of intangibles" capitolo 5 in Study on the mesurement of intangible assets and associated reporting practices, "Enterprise" Directorate General of the European Commission, Brussels, April

60. Zanda Lacchini Onesti (1993), La valutazione del capitale umano nelle aziende, Torino, Giappichelli

61. Zani S., Analisi dei dati statistici,Milano, Giuffre editore

i Надоели баннеры? Вы всегда можете отключить рекламу.