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2DESCRIPTION OF BUSINESS PROCESSES IN CONSULTING ORGANIZATIONS ON THE EXAMPLE OF LLC " NAVIGATOR OF LAW"
Abstract. The article is devoted to the organization and implementation of business processes in the consulting organization LLC "navigator of law" and the need for their further improvement. The authors propose to consider technology of the description business processes of the enterprise. Business processes can allow achieving high efficiency of the enterprise, focusing on consumer needs. As a result, of the description of business processes can create a clear and structured user documentation, including a description of the process itself as well as step by step instructions for its implementation, to get a complete picture of business processes and understand what services are valuable to the consumer, to understand what functions are performed specific units (people) to agree what goals the company pursues).
Keywords: business processes, consulting, management accounting, description
OLEG BLINOV
oleg blinov 2001@mail.ru
PhD in Economics, Assistant Professor, chair of account and audit, Omsk State Agrarian University named after P.A. Stolypin
EKATERINA GERASIMENKO
gerasimenko ek@mail.ru Accountant, LLS " Navigator of law "
At the present stage of development of the Russian economy play important meaning the globalization, standardization and harmonization of economic relations, so there is an objective necessary to formation information guarantee strategic management of economic subjects, the stability of activity of which is possible in a continuous process of forecasting, planning, monitoring problem management accounting and analytical system. Decision given questions expediently carried out in the condition functioning of a unified management system, wherein paramount place takes the formation of the business processes of the economic subject [1].
Business process for the enterprise is a continuous series of problems whose solution is to create a result. The starting point and the end product of a business process is a way out, the demand for which impose corporate or external "consumers" [2]. Business processes can allow to achieve high efficiency of the enterprise, focusing on consumer needs. Therefore need to increase maximize of significance of business process and to link it with numerous functions [2].
Thus, the allocation of business processes, their audit and subsequent perfecting - a huge reserve to increase the competitiveness and efficiency of its work [2].
Perfecting the business processes should be carried out in situations where there is an opportunity to gradually improve a work in the organization without resorting to drastic measures. Thus, the improvement need to seen not as a single event, but as an ongoing management process by which business processes are improved as necessary [3].
To optimize the business processes u sed by their description. Under the description of business processes means a schematic detailed description of the organization. It is done in several stages.
First of all, define the problem. It is necessary to define for what to need a description of the business processes. In addition to the optimization can be developed new schemes of doing business, be created new documents, IT-system. People may be involved hither which are interested in the implementation of planned activities and they will actively engage in them in the future. The result of this step should be the created document, which spelled out the main goals and objectives, requirements and wishes.
In the second stage usually is formed a working group, in which is best to include and external consultants, and employees. External consultants can act as auditors and experts who bring new ideas to the company, management practices and technologies, and their own employees - the role of domain experts and directly owners of processes responsible for optimize the process [3].
In the third stage are prepared an agreement on business modeling, that is document that includes the general provisions, a glossary of the project, the role of the participants, their responsibilities, rules and regulations by the description. Most likely, it will be updated and adjusted in the course of the event. Also at this stage are acquired and installed the software needed for business modeling.
In the fourth stage are defined the owners of the process, that is persons who are performing a central and important task. This is usually the main experts, leadership.
At the fifth stage of the project is developed the plan description. It is created based on the degree of complexity of business processes. Depending on the specifics of the company and other factors, the plan can be developed from seven days to one month. As a rule, it is decided during the negotiation of the project details.
Further in detail consider the technology describing business processes of the enterprise, which was developed for the company "Navigator of law." This technology consists of the following steps:
Step 1 - Description of the organizational structure:
As part of this step are developing a model of organizational structure, built on the principle of subordination. At the description of the organizational structure of the "are inventoried" subdivisions and posts that exist in the company, and also are showed their hierarchical interconnection (Fig. 1).
FIG. 1 MODEL OF THE ORGANIZATIONAL STRUCTURE OF LLC "NAVIGATOR OF LAW"
Step 2 - Description of the information system:
This stage is based on creation model of information system, in which shows the types of information systems used in the company, is described their modular structure, and is listed the software, used by the company in the performance of business processes.
Step 3 - Description of functions of the divisions:
At this stage are described the functions performed by the departments. According to the results of a descriptions is constructed of the functional model of the company, structured on the organizational structure (Fig. 2).
Step 4 - Allotment and the construction of tree building business processes:
At this stage based on the above services company, as well as the described functions are allocated business processes that are classified on:
- Core;
- Auxiliary;
- Development and improvement [4].
After conduct of classification of business processes is built model of business processes of the Company (Fig. 3).
FIG. 2 FUNCTIONAL MODEL STRUCTURED BY THE ORGANIZATIONAL STRUCTURE
IN LLC "NAVIGATOR OF LAW"
FIG. 3 MODEL BUSINESS PROCESSES IN LLS "NAVIGATOR OF LAW"
Step 6 - Evaluation and selection of business processes to the subsequent description, analysis and optimization:
At this stage based on the developed list by the company's business processes are identified the priority business processes for further description, analysis and optimization. Selection of the priority business processes is produced is based on the following criteria:
- The importance of business process;
- Problemness of the business process;
- Costs required to optimize business process.
For each of the selected business process computed quantitative indicators in accordance with the above criteria, and then we will conduct their ranking [4].
Step 7 - Documenting the business process:
Business processes are subject to documenting. The most convenient way of describing is a procedure. The business process may be described by one or more procedures, depending on the complexity [5].
When the description of the business process developed the following documents:
1. Provisions, an job and work instructions;
2. Specification of operations of business process;
3. Specification of inputs / outputs;
4. Specifications for resources.
Step 8 - The identification indicators of the business process:
Business process should be characterized by certain parameters, that the process can be measured and evaluated its effectiveness. All indicators come in four main groups: 1. The quality; 2. Execution time; 3. Quantity; 4. Costs.
Also, decided to allocate special group - a group of indicators of the business process, the group claims, group provide the desired of process, a group of recommendations [7, p. 36].
As a result, of the description of business processes can create a clear and structured user documentation, including a description of the process itself as well as step by step instructions for its implementation, to get a complete picture of business processes and understand what services are valuable to the consumer, to understand what functions are performed specific units (people) to agree what goals the company pursues [6, p. 63].
Thus, to achieve its posed goals, the company needs to manage its processes, are organized them interrelated performance. This means that you need to create a process structure of the company, which is formed by binding process with the target structure [8, p. 45].
REFERENCES
1. Sidorenko, M.A. The classic description of the technology business - the enterprise. Consultant Director 12 (2012): 24-27.
2. Repin, V.V. Business processes - the basis for effective management of the enterprise. The standard and quality 17 (2010): 13-15.
3. Korablyov, A.V. Optimization of business processes: a fad or a necessity of life? R-Pro Consulting 11 (2011 ): 24-26.
4. Morozova, O. Consulting in the field of automation control. Financial Gazette 35 (2010): 24-25
5. Nikolaenko, A. Formation of accounting and analytical system in accordance with IAS. PG-ESPC: 23 (2011): 12-13.
6. Avgest-Wilhelm, Scheer. Business processes. Basic concepts, theory, methods. Moscow: Vest-metaTechnology, 2010. p. 236.
7. Bjarne, Andersen. Business processes. Tools to improve. Moscow: RIA "Standards and Quality", 2010. p. 272.
8. Kalyanov, G.N. CASE-technology. Consulting in business process automation. Moscow: Hotline Telecom, 2008. p. 320.
THE USAGE OF THE LEXEME "CUNT" IN POSITIVE CONTEXTS
Abstract. The article deals with the issue of possible positive meanings (both referential and emotive) of the lexeme "cunt". Three types of positive contexts with the word "cunt" are considered and analyzed from both semantic and sociolinguistic points of view. Keywords: swearword, referential meaning, emotive meaning, hidden positive meaning, trite metaphor, non-prototypical usage, evaluative system, evaluative associations
VERA GOLODNAYA
veragolodnaya@yahoo.com
Senior lecturer, Nevinnomyssk Institute of Economics, Management and Law
The usage of negative words and phrases in positive contexts (such as expressing praise, admiration, affection and others) is to be observed both in literature and every day speech. We would like to apologize to those readers who may feel uncomfortable seeing the most offensive English word in print. The main reason it has been chosen for this research is an attempt to reveal its positive semantic potential. If even the most offensive word in the language can obtain a positive meaning in certain contexts the other words of this kind whose negative potential is much weaker are sure to have positive meanings, too.
